Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Account and reset page has no data

  • Resolved craigg5

    (@craigg5)


    After installing Ultimate member, everything seems to work except editing my account and the password reset. Viewing the account page, you can upload profile pic and cover photo pic and you can edit the bio box but other than that there is no other profile data fields listed to edit. The password reset page is pretty much just a blank page. Looking for some help. Thanks.

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @craigg5,

    Have you added fields to the profile form in Ultimate member -> Forms -> your profile form? Please check that you’ve correctly assigned “Password reset” page in Ultimate member -> Settings -> Setup. Also, check that “Password reset” page contains [ultimatemember_password] shortcode.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Closed due to inactivity.

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