Title: Account Last modified: November 10, 2021 --- # Account * Resolved [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/) * Customers unable to log in. ERROR- Please solve Captcha correctly, but no Captcha showing? * _[Moderator note: Please, [No bumping](https://make.wordpress.org/support/handbook/forum-welcome/#do-not%c2%a0bump-posts)]._ - This topic was modified 4 years, 5 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Faccount-11%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/account-11/page/2/?output_format=md) [→](https://wordpress.org/support/topic/account-11/page/2/?output_format=md) * Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * (@techlabpro1) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15055597) * Hello, * Please change the permalink first make post url. Have you used any re-captcha pluing? * See plugin default re-captcha not for login page [https://www.radiustheme.com/docs/main-settings/misc-settings/#re-captcha](https://www.radiustheme.com/docs/main-settings/misc-settings/#re-captcha) * Thanks * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15055783) * Yes I use a recaptcha plugin for the main directory. * I have enabled recaptcha for Classified, but it still isn’t showing? * Thanks for further advice. * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15055908) * Do I need to use different credentials to the plugin? * Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * (@techlabpro1) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15055945) * Our plugin has the re-captcha option no need extra plugin. In login re-captcha no need mainly need for registration and contact form. * If use an extra re-captcha plugin disable that. * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15058206) * I need the recaptcha plugin for the main directory, so how do I get around that please? * Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * (@techlabpro1) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15058411) * Please tell the plugin name we will test with that plugin. * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15059738) * It is Advanced noCaptcha & invisible Captcha * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 5 months ago](https://wordpress.org/support/topic/account-11/#post-15064688) * Have you tested please? * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15082085) * Please respond. Thanks * Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * (@techlabpro1) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15082106) * Sorry will check tomorrow our day time. * Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * (@techlabpro1) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15084153) * Hello, * I just check it and it is working fine. * We use reCAPTCHA v2 -> “I’m not a robot” Checkbox * [Screenshot](https://www.awesomescreenshot.com/image/17041218?key=06f78251662e8a19ed62b3c14d060ea3) * [Settings link](https://www.radiustheme.com/docs/main-settings/misc-settings/#re-captcha) * Also, we are updating our documentation * Thank you - This reply was modified 4 years, 4 months ago by [RadiusTheme](https://wordpress.org/support/users/techlabpro1/). * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15089235) * Thanks for checking. However, I am experiencing the sames issue. * [https://tietheknotwedding.co.uk/listing-form/](https://tietheknotwedding.co.uk/listing-form/) - This reply was modified 4 years, 4 months ago by [tietheknot](https://wordpress.org/support/users/tietheknot/). * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15093336) * My issue is exactly the same as in the beginning. Visitors are unable to log in to create a listing because of this. I have tried disabling the recaptcha on Classified but still have the same issue. Please help. * Thread Starter [tietheknot](https://wordpress.org/support/users/tietheknot/) * (@tietheknot) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15104180) * I cannot use the plugin because of this. Please help. * Plugin Author [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * (@techlabpro1) * [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/#post-15104188) * We are working on a new update with re-captcha version 3 hopefully will get it next week. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/account-11/page/2/?output_format=md) [→](https://wordpress.org/support/topic/account-11/page/2/?output_format=md) The topic ‘Account’ is closed to new replies. * ![](https://ps.w.org/classified-listing/assets/icon-256x256.gif?rev=3004059) * [Classified Listing – AI-Powered Classified ads & Business Directory Plugin](https://wordpress.org/plugins/classified-listing/) * [Frequently Asked Questions](https://wordpress.org/plugins/classified-listing/#faq) * [Support Threads](https://wordpress.org/support/plugin/classified-listing/) * [Active Topics](https://wordpress.org/support/plugin/classified-listing/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/classified-listing/unresolved/) * [Reviews](https://wordpress.org/support/plugin/classified-listing/reviews/) * 17 replies * 2 participants * Last reply from: [RadiusTheme](https://wordpress.org/support/users/techlabpro1/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/account-11/page/2/#post-15147920) * Status: resolved