Support » Plugin: Tab - Accordion, FAQ » Accordion not closing

  • Resolved IndeXinn


    I am setting up a new website and found the Rich Web Tab/Accordion plug-in. Looks like a terrific asset but I have a problem with it.
    When I click on any Tab title the sub-tab opens but it will not close and clicking another tab does nothing.
    Chrome and Safari behave the same.
    All the other functions seem to work as advertised.
    This is the free basic version.
    WordPress 4.9.6

    The page I need help with: [log in to see the link]

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  • Plugin Author richteam


    Dear IndeXinn.

    Thank you for posting your question. Our team checked your website and found that there is a problem with the jQuery version. Please can You check what version is there working? And please can you check our plugin without any other plugins. I mean deactivate all plugins and try to use our. If there will not be the problem, please say us the plugin name, and we will check it.

    Thank You.

Viewing 1 replies (of 1 total)
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