Support » Fixing WordPress » Accordion doesnt expand

  • Resolved insaneflame

    (@insaneflame)


    Hi all,

    I got a little problem with my website.
    I was editing the product description and i choose for accordion tabs in the page.
    First i saved it and i was working fine.
    But later when i checked again i couldnt expand it anymore.
    But when i open the product page in my customizer then the accordion tabs are working and then when i publish the page again i doenst work anymore i didnt change anything in the settings or plugins.

    Can someone please help me with that?

    Greets,
    Ruben

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    I’m able to expand the image and hover/zoom on it. Are you still experiencing this issue?

    I solved it.
    It was a plugin that blocked it a advanced image slider.
    I deleted it and it worked again.

Viewing 3 replies - 1 through 3 (of 3 total)
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