Support » Plugin: Accordion FAQ » Accordion content disappeared

  • I’m using plugin from last 4-5 month but from last month all Accordion content disappeared. I was recreated 2nd but this 3rd time all accordion content disappeared. Please check this problem and solve them. Also, I have noticed Topic they have another topic same problem “accordion content disappeared”

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @bloggermeeting,

    Please send URL where you are using accrdion plugin shortcode.

    Thanks!

    Hi @bloggermeeting,

    Please send some screenshot where you entered accordion content and acoordion shortcode.

    Thanks!

    I’m having the same/similar issue.

    I’m running a staging site and a live/production site.

    Accordion content is on the staging site — when I push it to the live site, the shortcode/accordion appears, but all of the accordion content is not coming over. It’s only happening with one accordion though, the others I have created are carrying over fine.

    Edit%20Accordion%20%E2%80%B9%20Upchurch%20Law%20%E2%80%94%20WordPress%20and%20Edit%20Accordion%20%E2%80%B9%20Upchurch%20Law%20%E2%80%94%20WordPress

    Hi @valentinb13,

    Please follow below steps :- first you go to your dashboad tools options and click export and select accordion then click download.now you can import this plugin data wherever you want(online/offline).

    Thanks!

    I’ve done that — it didn’t work. It creates the accordion + shortcode but none of the content or actual accordions are carried over.

    Hi @valentinb13,

    please re-import/export plugin data and check it.

    Thanks!

    I had same problem moving between live and staging. The Accordion existed but the content (accordion tabs) disappeared.

    I tried the export/import suggested here but that failed because the Accordion itself already existed – msg “Responsive Accordion “Design” already exists.”

    I fixed it by manually copying/pasting the contents of postmeta table for metakey
    wpsm_accordion_data

    to find it:
    SELECT * FROM sb_postmeta WHERE meta_key = “wpsm_accordion_data”

    For some reason (perhaps plugin authors could advise) the data was different:

    specifically for me live content row began
    s:4989:”a:10:{i:0;a:4:{s:15:”accordion_title”;s:83:
    whereas staging content row began
    s:15:”a:10:{i:0;a:4:{“s:15:”accordion_title”;s:83:

    once I replaced staging content row with live content row all accordion content reappeared.

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.