Accordion all tabs open at same time

  • Resolved reiseblitz

    (@reiseblitz)


    5 years, 6 months ago

    Hello,

    I am encountering an issue with the Accordion block lately. When I started using your plugin, it behaved as expected. The first block was open and you could move through the following tabs by clicking.

    However, now all blocks are open at the same time and I cannot close any of them. Despite being open, they all show the down arrow.

    I have not been able to resolve it, so I hope you might have any idea what I am doing wrong?

    Thanks very much in advance and best regards,
    Wolfgang

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • JoomUnited

    (@joomunited)

    5 years, 6 months ago

    Hi,

    It seems that it’s a JS bug because of the minification or another speed optimization used on your website. This optimization seems to have an influence on the code required to execute properly the accordion block animation.

    Could you try disabling it and let me know then.

    Cheers,

    Thread Starter reiseblitz

    (@reiseblitz)

    5 years, 6 months ago

    Hello,

    Thanks for the quick reply and the immediate right path! Indeed I recently switched from another minification plugin to “Fast Velocity Minify”. This coincides with the time when the accordions stopped working.

    I have now tried to disable the JS minification and it works again. From what I understand this means that I now need to put the relevant JS file(s) on the ignore list of the plugin, correct? If so, could you please let me know which ones these are?

    Thanks again heaps and have a good day,
    Wolfgang

    JoomUnited

    (@joomunited)

    5 years, 6 months ago

    Hi,

    Yes that’s correct but the problem is that it maybe a conflict with something else. You can try excluding this one first:

    /wp-includes/js/jquery/ui/accordion.min.js

    Cheers,

    Thread Starter reiseblitz

    (@reiseblitz)

    5 years, 6 months ago

    Hello again,

    Thanks very much! I’ve tried as suggested and everything seems to work fine now.

    Great support for a great plugin, thank you!

    Cheers,
    Wolfgang

    JoomUnited

    (@joomunited)

    5 years, 6 months ago

    Sounds good!

Viewing 5 replies - 1 through 5 (of 5 total)
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