Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Accessing Priority Support

  • Resolved mndodger


    I have an issue with GiveWP. I am a customer. I have tried to use Priority Support, but the spinning dial goes round and round without submitting. What can I do to access support?

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  • Plugin Contributor Ben Meredith


    Hi @mndodger

    Our form is working for lots of others, so I am not 100% sure what to tell you to do. Normally folks who have trouble getting the form to submit have success by using a different browser or with browser extensions disabled.

    Are you still having trouble?



    Yes. I tried to submit something in Edge after resetting it. I still get the ongoing circle. Suggestions?

    Plugin Support Matheus Martins


    Hey @mndodger,

    Please send an email via containing your license and the description of your issue and we will be happy to help you there.

    Have a great day! 😊

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