Accessing my site via FTP (3 posts)

  1. nlund74
    Posted 2 years ago #


    I'm very new to WordPress and apart from an HTML course about 15 years ago, have never done anything with websites! That said, WordPress seems pretty straightforward - unless you want to start tweaking things. Unfortunately I need to start tweaking!

    I know I want to create a Child Theme because that's the smartest way of amending the theme without losing changes when new versions come out. I have the Filezilla client on my pc, ready to access all my files and begin the fun and games of creating a child theme.

    However, I can't even get my server/username/password right to access the files at the backend. I don't host my website anywhere - I've created the WordPress pages and I presume they're being hosted by WordPress. I have a domain name which works fine but I've never accessed the CSS files.

    I've tried the following:

    username: <my prefix>.wordpress.com
    login: <email address I use for wordpress>
    password: <password I use for wordpress>

    That doesn't work. I've tried leaving out the login/password but that doesn't work either.

    I'm sure I'm making a blindingly obvious mistake but with pretty much zero knowledge/experience it's so frustrating - the child theme is going to be enough of a test without the extra challenge of not even being able to access the right folder structure! Can anyone help me please - I'm sure I could try a different theme but it's got to the point where I don't want to give in...just yet!



  2. kmessinger
    Forum Moderator
    Posted 2 years ago #

    Your site is hosted at WordPress.com

    This is WordPress.org

    Your support is at http://en.support.wordpress.com/

  3. nlund74
    Posted 2 years ago #

    I guess that shows the scale of the hill I'm climbing - I'll try over there instead! Thanks :)

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