Hi @rajkonocko,
Could you please provide the diagnostic information which is found in the help menu of the plugin? Have you tried deleting the settings for the toolbar and trying again? You can delete the settings using the “Manage Settings” submenu item.
Thanks,
I have tried deleting the admin toolbar settings but WP freezes completely. I waited more than 10 minutes. I had to restart WP – tried several times.
Diagnostic information:
PHP Version: 7.4.33
Wordpress Version: 6.1.1
Plugin Version: 7.29
Current Theme: SZGH
Active Plugins:
Polylang
Basic User Avatars
Better Notifications for WP
Child Theme Configurator
Code Snippets
Polylang Connect for Elementor
Copy & Delete Posts
Ele Custom Skin
Elementor Pro
Elementor
Folders
Gallery Custom Links
LiteSpeed Cache
Paid Memberships Pro - MailPoet Add On
MailPoet
Pages with category and tag
Paid Memberships Pro
PDFjs Viewer - Embed PDFs
PMPro Customizations
Paid Memberships Pro - Mailchimp Add On
Paid Memberships Pro - Roles Add On
Better Find and Replace
Search & Filter - Elementor Extension
Search & Filter Pro
SearchWP Customizations
SearchWP Live Ajax Search
SearchWP Offsite PDF Parsing
SearchWP Polylang Integration
SearchWP
Show modified Date in admin lists
Simple History
Easy Updates Manager
Temporary Login Without Password
Theme and plugin translation for Polylang (TTfP)
User Role Editor
WP Crontrol
WP Custom Admin Interface
WP Rollback
WP Sheet Editor - Post Types
wpDiscuz
WPvivid Backup Plugin
Hi @rajkonocko,
I am not sure if you need any further assistance as you said you weren’t going to use my plugin going forward anyway. But if you do need assistance with this still. Can I recommend doing an isolation test as I think in this instance it might be a plugin conflict. Can you please deactivate all other plugins except ours and try again. Thank you,
Looks like it is a plugin conflict. After deactivation other plugins WP freezes no more. Same after activation plugins back.
Hi @rajkonocko,
When you said “Same after activation plugins back.” you mean that after you re-activate all the plugins, the freezing continues again, or it’s actually ok?
If the freezing continues again after you re-activate all the other plugins, then yes, that is a sure sign that there’s a conflict. In which case, could you please isolate the issue by re-activating the plugins one by one, and then that way we can know the culprit plugin and I can try and repeat on my end. To be perfectly honest with you, the issue is actually likely the fault of the conflict plugin rather then on our plugin. As in, it is likely that this other plugin is perhaps loading a style or script on our plugin settings page and this is causing an issue. So the solution will likely be that the other plugin developer needs to control the scope of their styles and scripts. If this all sounds like too much bother to you, you may want to just deactivate the culprit plugin, do the changes you need to with our plugin, and then re-activate the culprit plugin. As with our plugin, it is a plugin typically used once and is set and forget and doesn’t need to be fiddled with too often.
Thanks,
