access to my e-commerce website

  • motofuoristrada

    (@motofuoristrada)


    2 years, 7 months ago

    I do not succeed to enter my admin page. I do not know if it’s a momentary problem and I don’t know how long the site has been blocked but now it says:`Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at 62.149.150.246. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure you have typed the correct hostname?
    Are you sure the database server is running?
    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.`
    [ Signature deleted ]

    • This topic was modified 2 years, 7 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • threadi

    (@threadi)

    2 years, 7 months ago

    Contact the support of your hoster. They should tell you what the correct credentials are for the database server they provide. You would then have to enter them into the wp-config.php of WordPress. The best way to get there is via FTP – the support of your hoster can also tell you how to do that.

Viewing 1 replies (of 1 total)
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