Support » Plugin: Restrict User Access - Membership & Content Protection » Access Levels not showing in User Profile

  • Resolved Probeauty

    (@amyprobeauty)


    Hi there,

    I’ve used your plugin on other sites before, but when I added it to this one, the restriction options are not showing in the User Profile, so I’m unable to add a user to a higher level this way.

    Usually I can just click the text block, and the levels will drop down.

    What have I missed?

    Cheers,
    Michelle

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for reporting this. There are 2 things that could cause this:

    1. You are looking at a user profile in a WordPress multiste/network installation
    2. Your user does not have access to see/edit the levels

    Of course there could also be a conflict with another plugin, but please let me know if you can confirm any of the above.

    Thread Starter Probeauty

    (@amyprobeauty)

    Hi Joachim,

    Unfortunately, the set up is neither. Single site setup, and I’m the admin, so I should definitely be able to change this…

Viewing 2 replies - 1 through 2 (of 2 total)
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