Support » Plugin: Restrict User Access - Membership & Content Protection » Access Levels not showing in User Profile

  • Resolved Probeauty


    Hi there,

    I’ve used your plugin on other sites before, but when I added it to this one, the restriction options are not showing in the User Profile, so I’m unable to add a user to a higher level this way.

    Usually I can just click the text block, and the levels will drop down.

    What have I missed?


    The page I need help with: [log in to see the link]

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  • Plugin Author Joachim Jensen


    Thank you for reporting this. There are 2 things that could cause this:

    1. You are looking at a user profile in a WordPress multiste/network installation
    2. Your user does not have access to see/edit the levels

    Of course there could also be a conflict with another plugin, but please let me know if you can confirm any of the above.

    Thread Starter Probeauty


    Hi Joachim,

    Unfortunately, the set up is neither. Single site setup, and I’m the admin, so I should definitely be able to change this…

Viewing 2 replies - 1 through 2 (of 2 total)
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