Title: Access key not valid
Last modified: August 7, 2026

---

# Access key not valid

 *  Resolved [avfadagio](https://wordpress.org/support/users/avfadagio/)
 * (@avfadagio)
 * [3 weeks, 6 days ago](https://wordpress.org/support/topic/access-key-not-valid-2/)
 * Version 6.85. This just started today. Help!
 * Access key is not valid, update the plugin settings. Anti-Spam by CleanTalk.Anti-
   Spam by CleanTalkNotifications Aug 07 2026 12:38:02: Error occurred while checking
   account status. cURL error 28: Operation timed out after 10001 milliseconds with
   0 bytes received Aug 07 2026 12:38:02: Error occurred while Access key validating.
   Testing is failed. Please check the Access key.You can get support any time here:
   [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Faccess-key-not-valid-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/)
 * (@avfadagio)
 * [3 weeks, 6 days ago](https://wordpress.org/support/topic/access-key-not-valid-2/#post-18987570)
 * Ok. I just re-entered the Access key and pressed save. The error went away. Do
   I need check something else?
 *  Plugin Support [Andrei CleanTalk](https://wordpress.org/support/users/blazirsky/)
 * (@blazirsky)
 * [3 weeks, 6 days ago](https://wordpress.org/support/topic/access-key-not-valid-2/#post-18987575)
 * Hello [@avfadagio](https://wordpress.org/support/users/avfadagio/),
 * Thank you for reaching out.
 * The message was caused by a temporary connection timeout while the plugin was
   checking your account status, so the Access Key could not be validated at that
   moment.
 * Since you saved the Access Key again and the error has disappeared, there is 
   nothing else you need to check for now.
 * If you notice the same message again or encounter any other issues, please let
   us know.
 *  Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/)
 * (@avfadagio)
 * [3 weeks, 6 days ago](https://wordpress.org/support/topic/access-key-not-valid-2/#post-18987578)
 * Thank you so much. You guys are great!
 *  Plugin Support [Andrei CleanTalk](https://wordpress.org/support/users/blazirsky/)
 * (@blazirsky)
 * [3 weeks, 6 days ago](https://wordpress.org/support/topic/access-key-not-valid-2/#post-18987602)
 * Thank you very much for your kind words! We’re glad we could help.
   If you have
   any other questions or run into any issues, always feel free to contact us.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Faccess-key-not-valid-2%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Andrei CleanTalk](https://wordpress.org/support/users/blazirsky/)
 * Last activity: [3 weeks, 6 days ago](https://wordpress.org/support/topic/access-key-not-valid-2/#post-18987602)
 * Status: resolved