Title: Access issue
Last modified: August 30, 2016

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# Access issue

 *  Resolved [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/access-issue-3/)
 * Hi,
    I have a user that is having an access issue. On their phone they can see
   the questions just fine. But on their computer they get the header of your plugin(
   the search bar and status links, select a category dropdown) but below that it
   says “you do not have permission to view questions”. And “sorry, but nothing 
   matched your filter”. What is causing this? Thanks, Craig
 * [https://wordpress.org/plugins/dw-question-answer/](https://wordpress.org/plugins/dw-question-answer/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6854942)
 * Any help here???
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6854995)
 * Hello?? Any help?
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855002)
 * Anyone got anything for this? A cookie setting or something?
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855037)
 * Anyone help here? Is there some setting in the browser that could cause this??
 *  Plugin Author [DesignWall](https://wordpress.org/support/users/designwall/)
 * (@designwall)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855091)
 * Your issue has been fixed on DW Question & Answer 1.4.0, can you update the plugin
   on your website to this version and tell me the results
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855093)
 * I updated to 1.4.0. The whole look of the front end changed and seems to have
   been broken. Every question now has the persons profile photo instead of the 
   icon (unanswered, answered, etc) and every question says Open even if answered.
   Please help ASAP!
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855094)
 * Please? This is a live site. Can you at least tell me how to roll back to previous
   version?
 *  Plugin Author [DesignWall](https://wordpress.org/support/users/designwall/)
 * (@designwall)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855102)
 * Can you give me your website URL for further checking?
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855103)
 * It is behind access restriction. Please message me here and I will give you access.
 * [craigmaria@gmail.com](https://wordpress.org/support/topic/access-issue-3/craigmaria@gmail.com?output_format=md)
 *  Thread Starter [craigemmerich](https://wordpress.org/support/users/craigemmerich/)
 * (@craigemmerich)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855105)
 * Please???
 *  Plugin Author [DesignWall](https://wordpress.org/support/users/designwall/)
 * (@designwall)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855109)
 * Just send you an email, please check.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Access issue’ is closed to new replies.

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 * 11 replies
 * 2 participants
 * Last reply from: [DesignWall](https://wordpress.org/support/users/designwall/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/access-issue-3/#post-6855109)
 * Status: resolved