Title: "Access Denied" when Last modified: August 31, 2016 --- # "Access Denied" when * [ivegotodds](https://wordpress.org/support/users/ivegotodds/) * (@ivegotodds) * [10 years, 2 months ago](https://wordpress.org/support/topic/access-denied-when/) * I have suddenly started getting “Access Denied” while admin’ing my site. Note: I am currently in dev, and *have* been making changes. * The “Access Denied” or whites screens happen with different types of functionality, utilizing the database. * I can’t: Configure a User List, Create a New List, Run DB queries, so on. I CAN:: Use and search all UserTables and custom scripts pulling from the User and Meta tables. – I can see that the cache is Updating. It’s taking 2-3 seconds, and using every bit of RAM allocated. * I did make some changes to core pages, (had too0, to remove blanks and record counts from filters options. * I am at a loss. All of my other plugins are fine. But the site does seem more sluggish overall. Does anybody have any ideas before I contact our host? * What I’ve tried: Checked User and File Permissions, Looked at SQL Processes and Locks, Looked for any updates or other activity. – Nothing 🙁 * [https://wordpress.org/plugins/amr-users/](https://wordpress.org/plugins/amr-users/) Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Author [anmari](https://wordpress.org/support/users/anmari/) * (@anmari) * [10 years, 2 months ago](https://wordpress.org/support/topic/access-denied-when/#post-7156435) * Could be any number of things: maybe you broke something with code fixes, maybe it’s running out of memory (plugin is a bit heavy on the db the way it works at moment with csv cacheing ) – if you have lots of users and lots of meta data that could be cause some probs. * Try googling and see if any of the posts might relate to what you did [https://www.google.com.au/search?q=wordpress+access+denied](https://www.google.com.au/search?q=wordpress+access+denied) [https://www.google.com.au/search?q=wordpress+white+screen](https://www.google.com.au/search?q=wordpress+white+screen) * Note best way to remove ‘blanks’ in the filter is not to have any blanks in the data (wink) – it doesn’t show if there aren’t any. ie make sure each user has a default value for the field you are filtering. You can test that quickly by ticking ‘exclude blanks’, rebuilding cache. * It’s never ever a good idea to edit core code – you may need the updates! Better to look for other ways. eg: amr_show_filters is ‘pluggable’ – you can write your own function in separate site specfic plugin and thus still be able to update the base plugin. * Suggest you backup the changed plugin. Revert to the unedited. Check the memory, check for any database issues (any ‘repairs’ flagged – maybe the db got corrupted) * Once you have it stabilised again – either figure out a better way to achieve what you want, OR do a code compare (eg: in notepad++ on your local test system– you do have one right?) and see what changes you made – maybe you’ll see where it went wrong, maybe you can gradually add the changes back. * Thread Starter [ivegotodds](https://wordpress.org/support/users/ivegotodds/) * (@ivegotodds) * [10 years, 2 months ago](https://wordpress.org/support/topic/access-denied-when/#post-7156530) * Ok. Thank you for this I have pretty much done all of this at this point, aside from scrubbing the data, which has come from other sources, and likely will again. * Can I assume that it’s easy to disable the creation of CSV caching if you know that you’ll never need it? – It would be based off of that checkbox in the configuration, right? * Thanks again! * Plugin Author [anmari](https://wordpress.org/support/users/anmari/) * (@anmari) * [10 years, 2 months ago](https://wordpress.org/support/topic/access-denied-when/#post-7156633) * 1) csv caching is not what’s causing the problem – works elsewhere. White screens etc are usually code change bugs. * 2) as far as disabling: Yes and No Unticking the csv link checkone will disable the generation of a csv file for download. However they way the plugin works at moment, becuase it cam about to deal with some odd data in a generic fashion, it’s whole caching thing gathers up the data and stores it in a csv string in the DB. * Please let me know how you go. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘"Access Denied" when’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/amr-users_f6f6f4.svg) * [amr users](https://wordpress.org/plugins/amr-users/) * [Support Threads](https://wordpress.org/support/plugin/amr-users/) * [Active Topics](https://wordpress.org/support/plugin/amr-users/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/amr-users/unresolved/) * [Reviews](https://wordpress.org/support/plugin/amr-users/reviews/) ## Tags * [white screen](https://wordpress.org/support/topic-tag/white-screen/) * 3 replies * 2 participants * Last reply from: [anmari](https://wordpress.org/support/users/anmari/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/access-denied-when/#post-7156633) * Status: not resolved