Support » Plugin: Facebook for WooCommerce » access denied – still

  • would love it if it actually worked

    still getting “access denied” when I try to install and FB (Meta) support has no idea why and no help from plugin support yet
    and looks like I’m not the only one with this problem – continually

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  • Hi @kbc-unlimited,

    Access Denied is a broad message – if you have logging on (please check under Marketing > Facebook > Connection) then there should be a log of the error under WooCommerce > Status > Logs. Please check and if there are errors post them here so we can get to the bottom of it.

    Also, if possible so we can get a bearing of what is on your site, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    We look forward to hearing back from you!

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