Title: Access code Can’t be blank
Last modified: February 9, 2020

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# Access code Can’t be blank

 *  Resolved [Richard Slade](https://wordpress.org/support/users/raslade/)
 * (@raslade)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/)
 * Hey there. I’m getting this message even though i’ve got the code and pasted 
   in to the field. The log is empty so not sure what the problem is. Running the
   latest WordPress with php 7.
 * Thanks
    Richard

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/#post-12416269)
 * Hello [@raslade](https://wordpress.org/support/users/raslade/)
 * Thanks for your message,
    You mentioned this message, but did not shown/given
   message can you send me message you are getting?
 * Just make sure, authentication code must be new, don’t use old authentication
   key.
    Try once again using a private window, as some times it also happens due
   to browser cache issue.
 * Let me know further.
 * Thanks
    Abdullah
 *  Thread Starter [Richard Slade](https://wordpress.org/support/users/raslade/)
 * (@raslade)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/#post-12416370)
 * Hey Abdullah
 * Thanks for the reply. The message is `Access code Can't be blank` and i’ve just
   tried a new code in a private window but still the same message.
 * Would the Let’s Encrypt SSL certificate be causing it maybe?
 * Richard
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/#post-12416389)
 * It’s showing blank because you did not save the auth key entered.
    Can you take
   a look at the quick video and make sure you are doing the same as suggested.
 *  Thread Starter [Richard Slade](https://wordpress.org/support/users/raslade/)
 * (@raslade)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/#post-12416409)
 * Alas yes I did click save and the wheel spins but the message is the same. It’s
   very strange?
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/#post-12425876)
 * [@raslade](https://wordpress.org/support/users/raslade/)
    Sorry for the trouble,
   We have released the new version just now, please update to latest and let us
   know if having same issue.
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [access code](https://wordpress.org/support/topic-tag/access-code/)
 * [Blank](https://wordpress.org/support/topic-tag/blank/)
 * [forms](https://wordpress.org/support/topic-tag/forms/)

 * 5 replies
 * 2 participants
 * Last reply from: [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/access-code-cant-be-blank/#post-12425876)
 * Status: resolved