Acces blocked by Wordfence after migration | WordPress.org

Resolved vandermeer.jp
(@vandermeerjp)

1 year, 10 months ago

Hi,

I migrated my website to a new webhosting.
But since then I cannot acces the admin, it is blocked by Wordfence somehow.
Please tips?!

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

wfjoshc
(@wfjoshc)

1 year, 10 months ago

Hi @vandermeerjp

Thanks for reaching out!

Would it be possible to get back to me with a screenshot of what is happening?

Thanks,

Joshua

Thread Starter vandermeer.jp
(@vandermeerjp)

1 year, 10 months ago

Hi Joshua

wfjoshc
(@wfjoshc)

1 year, 10 months ago

Hi @vandermeerjp

Do you have Wordfence 2FA or Recaptcha enabled?

Please let me know!
Thanks,

Joshua

Thread Starter vandermeer.jp
(@vandermeerjp)

1 year, 10 months ago

Wordfence 2FA enabled.

wfjoshc
(@wfjoshc)

1 year, 10 months ago

Hi @vandermeerjp

Looks like this is being caused by 2FA

I recommend clearing your sites cache if you have not already.

Let me know how it goes!
Thanks,

Joshua

Thread Starter vandermeer.jp
(@vandermeerjp)

1 year, 10 months ago

i cleared my browsers cache.

the site cache I cant cleare, because I cannot acces admin.

wfjoshc
(@wfjoshc)

1 year, 10 months ago

Hi @vandermeerjp

Please use FTP/SFTP — or any file manager your web host provides via their administration panel. Look inside the /wp-content/plugins/ directory and rename the wordfence directory. Once you have logged in to your WordPress admin you can name the folder back again.

I hope this helps!
Thanks,

Joshua

Thread Starter vandermeer.jp
(@vandermeerjp)

1 year, 10 months ago

That did the trick. Thank you so much.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Acces blocked by Wordfence after migration’ is closed to new replies.

In: Plugins
8 replies
2 participants
Last reply from: vandermeer.jp
Last activity: 1 year, 10 months ago
Status: resolved