Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » Accepts all cookies does not work

  • Resolved Salentomane

    (@salentomane)


    Banner Cookies not working well. Clicking on accept all and then changing the page (especially the home page) the banner appears again. Any suggestions? Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @salentomane,

    Somehow the plugin sets the cookie on the path: /-/, instead of just /.

    I haven’t seen this before, might it be a non-standard installation? For example, the WordPress installation is not in the root folder of your domain.

    Maybe check if the domains are correct under WordPress – Settings – General.

    You can always force it on the root as well; https://complianz.io/set-cookies-on-root-domain-mu-plugin/

    In this article, we explain how you can add a so-called MU plugin with some code to force cookies to your rootdomain. It will take approx. 5 minutes.

    regards Aert

    Thread Starter Salentomane

    (@salentomane)

    Thanks Aert, problem solved.

    Plugin Contributor Mathieu

    (@paapst)

    @salentomane Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.