Plugin Contributor
Lap
(@lapzor)
Hi,
Whenever you see the “Oops…” error, there is an underlying error that was generated by the Mailchimp API. You can see the full error message in your WordPress admin under MC4WP > Other.
What is the associated error you see there?
Did you maybe unsubscribe and then immediately re-subscribe the same email? Mailchimp will block re-subscription via the API and that can can cause this “Oops” error to show on the frontend.
Kind regards,
OK, for starters, it looks like there have been a gazillion spam submissions. How do we prevent those? I’m sure MailChimp does not want to receive them. Then, it says “Your merge fields were invalid.” I didn’t think anything had been changed, but I can check that.
Plugin Contributor
Lap
(@lapzor)
Hi,
In the error message it should mention exactly what merge field is invalid and why. Often it’s a field that is marked as “required” in Mailchimp but not added to the form.
For spam prevention, we have an integration with Procaptcha (by Prosopo) that you can find under MC4WP > Integration. Or alternatively you can use the hcapcha plugin, they also have an integration with our forms. In both cases you need to create a free account with them to get an API key for generating the captchas.
Hope that helps. If you have any further questions please let me know.
Kind regards,
Thank you so much! I was able to find the issue. I had left off the “value” of the default selection on one of my dropdowns. So it only messed up when someone chose that particular value.
I really appreciate your help!
I will check out those spam solutions as well.
