Support » Plugin: GDPR Cookie Compliance (CCPA ready) » Accept button on banner only allowing strict cookies

  • Resolved fifteenit



    I’ve set up a custom cookie for a customers website to determine whether to show the age consent screen or not. What I’ve noticed however is if I click on the accept button on the banner, it’s setting the value as strict rather than accepting all. Is this by design and is there a way to change it?

    The page I need help with: [log in to see the link]

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  • Plugin Author Moove Agency


    Hi @fifteenit

    Thanks for using our plugins.

    We tested your site and we can see that upon clicking the ‘Accept’ button, all cookies are accepted.

    If you don’t see the updates correctly, the best is to view the site in a private browsing window or you can use a different browser to ensure that your local cache does not interfere.
    Accept the cookies and then use this link to see the cookie pop-up screen:
    You will see that both cookie tabs have ‘Enabled’ status.

    Hope this helps.

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