Support » Installing WordPress » Absolutely positively can’t get WP installed…

  • We’re tearing our hair out here, so it’s time to go to sleep and hope there’s an answer when we wake. Our config:

    using PHP 4.3.10, and MySQL 4.0.14, and mod_rewrite is available
    Current version of WordPress
    Hosting with
    Pair has their own SQL database console installation thing, but it appears that it does what we need.

    What we have tried so far:

    Uploading the wordpress files (contents of the unzipped directory) into the root level of our directory.

    Uploading WP files into a sub-directory of our hosted directory.

    Have change the wp-config.php file and it is definitely correct.

    Have deleted the database and re-created it many times.

    Have deleted wordpress and re-installed many times.

    Have done everything I can find that other users have said they did on these forums.

    What happens:

    Just as many other people seem to have posted, we just get a message stating:

    “Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure that you have typed the correct hostname?
    Are you sure that the database server is running? “

    I am sure the username and password are correct (though I have created a new password just in case, to no result).
    I am sure I have typed the correct hostname.
    I suppose technically I can’t be SURE the database server is running since it is hosted by, but I have every reason to believe it is up & running.

    At one point during this process we DID receive a huge amount of garbage information that I have also seen other users post about, but that only happened once. All we get now every time, is the above error. Nothing seems to help or give us any different result at all.

    EXTREMELY frustrated here… definitely no “5-minute” install that’s for sure.

    Help! Anyone?!


Viewing 5 replies - 1 through 5 (of 5 total)
  • Mark (podz)


    Support Maven

    Do give you some sort of webhosting panel to manage your site ? if so, what is it ?

    I had a quick check on for mysql setup…Double-check the db hostname in wp-config…It seems they are not using ‘localhost’…

    just my 2 cents….
    here is a small extract :

    username@server% mysql -uusername -p username_dbname
    Enter password: <enter password here>
    Welcome to the MySQL monitor. Commands end with ; or \g.
    Your MySQL connection id is 4 to server version: 3.23.54

    Type ‘help;’ or ‘\h’ for help. Type ‘\c’ to clear the buffer


    I’m new enough to this (and never was a Unix guy) that I’m not entirely sure what the above excerpt means. However, it DOES look like they are in fact not using localhost, and I believe we are not all set.

    Nothing better than falling into that 1% category eh?? I’d like to suggest to the WP developers that, in their 5-minute install, they include something more than just “99% chance you won’t need to change this.” For example: “… but if you DO, here is what to check for…”



    oops, in the above post I meant to say “I believe we are NOW set.”

    Sorry for any confusion. =)


    The only time I ever got the install to work was when I used the root user to install. I could never get another user to work… Though I am still trying to find out why it does this. I know it has something to do with DB-User permissions, but not sure what. Will post when I know. It may help all of you out there on hosting solutions to be able to ask for the correct permissions… Who knows though….

Viewing 5 replies - 1 through 5 (of 5 total)
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