Support » Plugin: Event Tickets » Absolutely atrocious!

  • Of all the plugins that have gained some traction on WP.org, this is by far the worst. We’ve bought some of their premium plugins thinking they’d solve some issues but it only piles on some more. They claim they’ll fix issues but months go by with no movement. Avoid any product by Modern Tribe — their calendar is just as bad (if not worse) than this one.

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  • Plugin Author Barry

    (@barryhughes-1)

    Hi @sanch3x,

    Thank you for taking the time to share this review.

    We’re committed to producing high quality plugins and to that end we ship regular, heavily-tested updates (there is generally a new release every 3 weeks) that usually contain a combination of fixes and new enhancements. So, it’s disappointing to hear we’ve missed the mark and failed to meet your expectations.

    It sounds like you interacted with our support team over on support.theeventscalendar.com and I’d love to look into your specific case and see what went wrong. If you’re happy to, could you drop me a line at:

    barry [at] tri [dot] be

    If you can do so from your registered email address (or include a note of that email address) I can then check through your support history and build up a better picture of the specific problems you faced.

    (As a sidenote, apologies for the delayed response. I did actually attempt to reply at the end of last week, but it appears my reply vanished into the ether.)

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