Title: absolute scam. do not use
Last modified: June 8, 2020

---

# absolute scam. do not use

 *  [li093746](https://wordpress.org/support/users/li093746/)
 * (@li093746)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/absolute-scam-do-not-use/)
 * I purchased a $150 subscription for Google Ads. After using only $25 of my ad
   spend, I paused my campaign because it wasn’t performing how I wanted. After 
   optimizing my website, I tried to resume my campaign, but Kliken won’t let me
   without buying another $150 subscription ($30 of which is their managing fee).
   So essentially, they’re trying to scam me out of more money to use the ad spend
   that I already paid for. Absolutely ridiculous. Very unhelpful customer service
   and terrible user interface.
    -  This topic was modified 6 years, 1 month ago by [li093746](https://wordpress.org/support/users/li093746/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [kliken](https://wordpress.org/support/users/sitewit/)
 * (@sitewit)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/absolute-scam-do-not-use/#post-12966938)
 * Hi.
 * When you start a Google Shopping campaign there is a window of time that your
   campaign is in the learning phase where Google is learning how to optimize when
   and where to show your campaigns across their platforms. Your campaign was in
   this period at the time you chose to cancel your campaign. When you chose to 
   cancel your campaign, we do explain in detail that you are choosing that option
   and we do require you to confirm that action. Once you confirm your cancellation,
   your ad does run for the remainder of the month to use any Ad Spend you have 
   left. Once your Ad Spend runs out or your month ends, we discontinue billing 
   and end the campaign. All of which we do explain to you in detail during the 
   cancellation process. Since your campaign had continued to run as we outlined
   when you canceled the campaign, you were out of ad spend and this is why you 
   would have been required to purchase more ad spend.
 * You were in contact with our support team this week and we responded to several
   inquiries from you on the same day from one of our support team members who was
   working with you to help answer any questions and help to resolve any issues 
   you were having. They did provide a refund to you, which was conveyed to you 
   that you would be receiving a refund, so you could use those funds to reinstate
   your campaign, even though your campaign had been running and optimizing.
 * If you have any further questions, we are happy to assist you.
    -  This reply was modified 6 years, 1 month ago by [kliken](https://wordpress.org/support/users/sitewit/).

Viewing 1 replies (of 1 total)

The topic ‘absolute scam. do not use’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/kliken-all-in-one-marketing_f2f0ef.
   svg)
 * [Kliken - Google Advertising and Stats](https://wordpress.org/plugins/kliken-all-in-one-marketing/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/kliken-all-in-one-marketing/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/kliken-all-in-one-marketing/)
 * [Active Topics](https://wordpress.org/support/plugin/kliken-all-in-one-marketing/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/kliken-all-in-one-marketing/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/kliken-all-in-one-marketing/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [kliken](https://wordpress.org/support/users/sitewit/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/absolute-scam-do-not-use/#post-12966938)