Support » Plugin: Prisna GWT - Google Website Translator » about:blank#blocked

  • Resolved Hal

    (@halburgissnet)


    I just installed the plugin, configured for 2 languages. It loads fine, but when clicked a new browser tab opens that says: about:blank#blocked, with a blank screen. There are no js errors in either console. So there is no translation 🙂

    PS – this is a development site and password protected. Contact me for login.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Hal

    (@halburgissnet)

    More info … it only happens with the last inline option. The one with everything in a dropdown. Meaning the other inline options work as expected.

    • This reply was modified 3 years, 6 months ago by Hal.
    • This reply was modified 3 years, 6 months ago by Hal.
    Plugin Author Prisna

    (@prisna)

    Greetings,

    we’ll need you to provide a link in which the issue can be seen. Also, it’s unclear what exactly “clicked a new browser tab” means. Are you clicking a link within the page, selecting a language, or you’re actually opening a new browser tab? Please send a step by step list on how to reproduce the issue.

    Know that you can’t right click on a language and expect to “Open link in new tab”.

    Anyway, before sending the link or the user/password, if you can, try to test the site with another machine. Perhaps the issue you’re seeing is caused by a browser extension or some other piece of software running in your computer.

    You can send the user/pass information via our contact form:

    https://www.prisna.net/contact-us/

    Regards

    Thread Starter Hal

    (@halburgissnet)

    The link is as provided. http://staging403.resultsbydesign.com/. I will send login credentials to form.

    Steps to reproduce:

    1. Click the Google dropdown where it says “Select Language”
    2. Results in: a new browser tap opens with a blank, white screen and the url bar says: “about:blank#blocked” (Chrome). This is consistent. In Firefox it opens a new window instead.

    I tried another computer with a different OS, and same result.

    More info: If I click directly on the “G” (Google logo), it works as excepted. If I click anything to the right of that, the error as explained above results.

    Thanks.

    Plugin Author Prisna

    (@prisna)

    Thanks for the explanations, but we haven’t received any email with the credentials to login.

    Thread Starter Hal

    (@halburgissnet)

    I filled out form again just now. Thx

    Plugin Author Prisna

    (@prisna)

    We received the email, thanks for the access.

    The issue is caused by the following file:

    http://staging403.resultsbydesign.com/wp-content/themes/methods-machine/library/js/global-1600799877337.min.js

    Specifically, this piece of code:

    t.getAttribute("target", "_blank") ? window.open(n) : window.location.href = n

    When you click on the drop down, you’re clicking on a link element which has a _blank target attribute, so it opens a new tab.

    For a quick test, if you block this request (Chrome’s Developer tools > Network > JS > right click on the global-1600799877337.min.js file > Block request URL), it’ll work just fine.

    If, for whatever reason you can’t modify that file or don’t know how to, you may try this, go to:

    Advanced > General > Javascript callbacks > On after load

    Use:

    var _run = function() {
    	setTimeout(function() { 
    		var link = document.getElementsByClassName("goog-te-menu-value");
    		if (link.length > 0)
    			link[0].target = "";
    		else
    			_run();
    	}, 100);
    };
    _run();

    Regards

    Thread Starter Hal

    (@halburgissnet)

    Thank you very much!

Viewing 7 replies - 1 through 7 (of 7 total)
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