Error when I updated

  • Resolved umang789

    (@umang789)


    5 years, 2 months ago

    When we upload the plugin from version 2.0.0 to current our website is going to down due to the error. When we deactivated it and delete it after that when we again install and activate it our website is down again and after that, we have to manually deactivate the plugin from cpanel. any idea or solution of the problem?

    • This topic was modified 5 years, 2 months ago by umang789.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author RexTheme

    (@rextheme)

    5 years, 2 months ago

    Please tell me the plugin version, your current theme and all the list of plugins you are using including wordpress version.

    Thread Starter umang789

    (@umang789)

    5 years, 2 months ago

    I am currently using WPVR 2.1.0
    Child theme of Benevolent 1.1.8
    Wordpress 5.0.3
    The plugins are as follow:
    Accordions 2.1.7
    AddToAny Share Buttons 1.7.33
    Akismet Anti-Spam 4.1
    All-in-One WP Migration 6.82
    Booking Calendar 8.4.3
    Contact Form 5.1.1
    Easy Media Gallery 1.3.139
    Folder Gallery 1.7.4
    Master Slider 3.5.3
    One-Click Child Theme 1.6
    Popup Maker 1.7.30
    RARA One Click Demo Import 1.2.6
    Slider Images 1.3.8
    Smush 3.0.1
    Upload Max File Size 1.2
    User Roles and Capabilities 1.2.3
    Zedna WP Image Lazy Load 1.6.1

    About another thing when I migrate the whole web to my localhost it works fine but on a server, it fails.
    I have an image of error message on developer mode which as follows.
    https://drive.google.com/open?id=1i2RUR-x2IeL877HsCfvX03PoDzHqj1Xv
    https://drive.google.com/open?id=1ArOjh1eL7ic1DqNcTacyxvvnZGlGCnd4

    Plugin Author RexTheme

    (@rextheme)

    5 years, 2 months ago

    what is your php version? i checked the error. it is a php7 error. Please check your servers php version or update the version.

    Plugin Author RexTheme

    (@rextheme)

    5 years, 1 month ago

    Hi there,
    I believe the issue was fixed since we didn’t hear from you for a while.

    For now I am marking this as resolved, however, you can always let us know if you face further issues. Thanks.

    Thread Starter umang789

    (@umang789)

    5 years, 1 month ago

    Hi There,
    Ya When Since we have not updated the PHP version due to other project working on our production env but when I Updated plugin to Current version the issue is resolved and we don’t get that error further any more thanks for the update.
    And Rotation Update is Quite Good.
    Thanks Once Again.
    And I have one More Doubt about Plugin I have Use Tour Short Code in Popup Maker and when I click on it on initially it looks blur something as below Why?
    https://drive.google.com/open?id=1_p4KVm8t_BSdJM4y5HMut6EFTGyPVCPa
    https://drive.google.com/open?id=1RnFn63fhY8a6LODAmdbXtgLwH6JdyTiE

    • This reply was modified 5 years, 1 month ago by umang789.
    Plugin Author RexTheme

    (@rextheme)

    5 years, 1 month ago

    Hi umang,

    We are glad the updated version of the plugin solved your query.

    Do let us know if you face any further issues.

    And if you are happy with the plugin, you may consider giving us a rating.

    Thanks.

    • This reply was modified 5 years, 1 month ago by RexTheme.
Viewing 6 replies - 1 through 6 (of 6 total)
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