Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » about “an error occurred while trying to retrieve your information from paypal”

about “an error occurred while trying to retrieve your information from paypal”

  • Resolved 996express

    (@996express)


    4 years, 3 months ago

    Excuse me :
    i have a question:
    My woocommerce website allows users to make payments in different currencies.
    My paypal account defaults to US Dollars, which is displayed when a customer makes a payment in Euros.
    Sorry an error occurred while trying to retrieve your information from paypal
    who can help me?
    Thanks a lot

Viewing 1 replies (of 1 total)
  • Plugin Contributor danieldudzic

    (@danieldudzic)

    Automattic Happiness Engineer

    4 years, 2 months ago

    Hi there,

    Thank you for contacting WooCommerce support.

    We don’t have any 100% ideal solutions for this ourselves with the multiple currencies, but I was able to find this 3rd party extension which maybe of interest here and is a very popular option for WooCommerce users who require more than one currency: http://aelia.co/shop/currency-switcher-woocommerce/

    Please note however this is not our product, or an official recommendation. It hopefully however will give you an option to look at in order to find a solution for what you are looking for.

    Please let us know if you will have any further questions.

Viewing 1 replies (of 1 total)
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