Support » Plugin: Wordfence Security - Firewall & Malware Scan » Ability to connect to the Wordfence servers and your own site

  • Resolved comptedev

    (@comptedev)


    hi ,
    since I go through cloudfare, wordfence no longer arrives at this connection and I have the following error message :

    wp_remote_post() test back to this server failed! Response was: 503 Service Unavailable
    This additional info may help you diagnose the issue. The response headers we received were:

    here is the error report : download

    how authorized the communication between wordfence and cloudfare
    thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @comptedev

    This may not be related to Wordfence and there could be a connection problem between Cloudflare and your hosting server.

    I would like to have a look at your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and @comptedev as the forum username please.

    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

    Thread Starter comptedev

    (@comptedev)

    hi ,

    thank you for your response, I just sent the report.

    Plugin Support wfphil

    (@wfphil)

    Hi @comptedev

    Thank you for sending the report.

    In the Connectivity section on the Wordfence Tools >> Diagnostics page we can see for the Connecting back to this site line that the response status code is 503 Service Unavailable, which you have already seen.

    In the response body I see:

    Checking your browser before accessing videodidixx.com.
    This process is automatic. Your browser will redirect to your requested content shortly.
    Please allow up to 5 seconds…
    DDoS protection by Cloudflare
    Ray ID: 5adc0c02fd5cedeb

    Therefore it appears that there is an issue with WordPress being able to send requests back to itself via Cloudflare when we use WordPress’s wp_remote_post function to run the test. Please ask your hosting provider and Cloudflare to investigate.

    The Wordfence scanner needs to be able send requests back to WordPress to be able to function.

    Thread Starter comptedev

    (@comptedev)

    hi ,

    thank you for your reply. my problem is solved I had to create a rule in clousdfare to authorize the connection with wordfence

    Plugin Support wfphil

    (@wfphil)

    Hi @comptedev

    Thank you for the update that it is resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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