AAM Keeps loading / Migration process keeps on Collecting AAM Data

  • Resolved Jan Lucas

    (@jb_walton)


    10 years, 2 months ago

    Hi,

    I recentley upgraded WordPress from 3.6 to 3.8.1.
    After that I upgraded from AAM 1.9 to 2.1.1.

    AAM screen keeps showing the Loading picture.
    Then I saw the “Migration” and tried the migration.
    Popup screen shows up and I hit the “Start the migration” link.
    After that it starts “Collecting AAM Data”.
    That keeps showing there forever (1 hour now). I cannot see anything happening. ssh to the server shows nothing is done there either. No http, no mysql, no cpu usage at all.
    So I guess nothing happens.

    What could be the problem here?
    It is backend (wp-admin) so I did not include the url.

    JB

    http://wordpress.org/plugins/advanced-access-manager/

Viewing 2 replies - 1 through 2 (of 2 total)
  • vasyl_m

    (@vasyl_m)

    10 years, 2 months ago

    Hi JB,
    The migration process should be pretty quick (within few seconds). I believe you have either JavaScript error or PHP error on background.
    You can check if your browser triggers any javascript errors as well as server PHP error log.

    I also recommend you to make database dump before migration process.

    Regards,
    Vasyl

    Thread Starter Jan Lucas

    (@jb_walton)

    10 years, 2 months ago

    Thanks Vasyl,

    I will look into it using Firebug and server-logs.

    We are performing the migration on a test-server, using a fresh backup of the production server. So backups are taken care of.
    You put me in the direction, so I will disable plugins one by one to see what happens.

    JB

Viewing 2 replies - 1 through 2 (of 2 total)
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