• Resolved gfrino

    (@gfrino)


    In the last two website where I installed AAM, AAM broke, can’t access the AAM UI, just get a whole bunch of strange characters instead, would like to post a screenshoot but it doesn’t seem to be allowed here

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author AAM Plugin

    (@vasyltech)

    Hi @gfrino,

    Thank you for the feedback however I bet this is either CSS or JavaScript conflict on your end with one of the active plugins or themes.

    Clear your browser cache and then deactivate all plugins, switch to default WordPress theme to find out which one causes your troubles.

    Keep me updated.

    Regards,
    Vasyl

    I’m getting the same thing. Main page has a load of random garbled characters on it. I’ve reverted to basic WP themes, cleared caches, reinstalled AAM. I’ve even deleted the CSS files from my own theme in case there was a conflict and nothing seems to work.

    Plugin Author AAM Plugin

    (@vasyltech)

    @jonathanfoley,

    Thanks for the feedback. @gfrino shared with me creds and after quick debugging I found that his server encode the raw HTML response incorrectly. So I’m still looking into the root cause of it.

    However if you can reach out to me directly and provider the content of your .htaccess file, it’ll help me to identify the cause faster.

    Keep me updated.

    Regards,
    Vasyl

    Same here, but when using MAMP for Windows only. (I did a couple of fresh installs in Windows 10 PCs). I tried using xampp and there were no issues. Neither in a staging server (shared hosting).

    As a side note, install the Admin Bar & Dashboard Access Control plugin and activate it. Then open the AAM UI…

    Hope it helps!
    Regards,
    Tito Sepúlveda

    Plugin Author AAM Plugin

    (@vasyltech)

    Hello guys,

    Thank you so much for all your feedback and details. I was able to allocate the root cause of the problem. Apparently with later PHP versions and when gzip compression is enabled, the HTML returned with AJAX call simply get scrambled.

    The solution has been added to the development version that you can download from here https://downloads.wordpress.org/plugin/advanced-access-manager.zip

    You can go ahead and install it on your production sites. Every development version I treat as release candidate.

    Please let me know if this worked for you.

    Regards,
    Vasyl

    Issue solved, Vasyl. Thank you.

    Regards,
    Tito Sepúlveda

Viewing 6 replies - 1 through 6 (of 6 total)
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