Hi Kili - This is Erick from Photocrati. Thanks for your thoughts.
Just wanted to post a note for you, as well as everyone else in this thread. If you got hit hard by this, you have a right to be angry. Heck, I'm angry and we did it. This was major, and it caught us as well. You have my personal apologies.
But what's been going on for since the 2.0 launch definitely hasn't been a random process of throwing ---- at people. I published a letter just after the 2.0 launch trying to provide context for what happened and what we were doing:
I think that still accurately conveys the situation immediately post launch. Since then, we've been in an extremely focused and high intensity push to resolve issues from the 2.0 update. And while there are still some major issues to sort out - especially with respect to use of transients - we've actually made huge progress toward stability. Almost every indicator that we track or that's publicly available, as well as feedback from hundreds (or thousands) of NG users underscores that fact.
Indeed, one frustrating consequence of this latest episode is that it undermines the sense of progress we've otherwise been making.
In any case, I don't want to minimize the issue. I know it's major. And you definitely have the right to vent as far as I'm concerned. Just wanted apologize for and affirm the significance of it, while also providing some context.