A theme not to be recommended

  • laschky

    (@laschky)


    3 years ago

    I’ve been using the Pro version for a few weeks and now I’m going to switch to another theme. Main problem is that the template is not really responsive. It has many bugs that you can only fix with workarounds e.g. additional CCS code. The support responds pretty fast, but is mostly useless. The main problem is that if you have edited a few subpages with html and then use the theme and make changes, it always messes up all the layouts from the pages you mainly edited with html. in summary, it is a very poorly programmed theme that only halfway works if you use the given templates 1:1 and have no other wishes. Smallest adjustments of the layout are only solvable with annoying detours. I would not recommend this theme.

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  • Theme Author Extend Themes

    (@extendthemes)

    3 years ago

    Hello,

    First of all I would like to apologize for any inconvenience that our theme may have caused you, and also thank you for letting us know how you feel about the experience you’ve had with it so far.

    The sections that we offer have to be directly edited from the Customizer, as editing their HTML structure directly may lead to unexpected issues, such as in this case.
    Nevertheless, with our Pro version, you can still add custom HTML and CSS to your website as our Customizer offers the option of adding those type of elements as widgets or shortcodes. Doing so requires the plugin Shortcoder.

    Below you will find a video demonstrating how to install Shortcoder, how to create custom HTML and add it to your website.
    https://bogdanc.tinytake.com/tt/NTI1OTA0Nl8xNjQ1MjgyOQ

    I would kindly ask you to get in touch with our support team in order for us to be able to further assist. You can use the link below to contact us.
    https://extendthemes.com/mesmerize/#support

    Thank you for your time and understanding. We’re looking forward to your reply so we can further assist.

Viewing 1 replies (of 1 total)
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