I have a suggestion. WordPress has become way too big, and people end up with real problems that need to be fixed quickly. Perhaps you can come up with a plan to monetize WP so that people get quicker solutions to their problems. The forum doesn’t cut it. Perhaps people can pay a small fee for real live chat support when they need it. That can hire an army of employees who can get people back on track. Forum questions seem to get answered only half the time at best. Maybe there’s some other plus sell that you can come up with to pay for support. I love the concept of open source, but there are real problems when people need fast solutions and don’t get them. Hostgator offers live support 24/7, and that is a God send sometimes. Some people can’t wait to maybe or maybe not get an answer from random people on a forum. Plus, the way that the forum is moderated is bad for people trying to Google solutions to their problems. Free is not the only way. Freemium is probably the way to go. Thanks.
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