Support » Fixing WordPress » “A suddenly fault” If i want to install the Plugin for import files

  • akemichan

    (@akemichan)


    Hey,
    I have a website with the WordPress CMS and I want to import files from blogger or wordpress whatever.
    My problem is even I want to install the plugin for the Import, there is a message that says(but in german) “The installing failed. A suddenly fault is arise. There is something wrong with the serversetup or wordpress.org”
    The original: “Installation fehlgeschlagen: Ein unerwarteter Fehler ist aufgetreten. Es scheint etwas bei WordPress.org oder mit dieser Serverkonfiguration nicht zu stimmen. Sollte das Problem weiter bestehen, nutze bitte die Support-Foren.”

    I use WordPress with xampp; on my computer, and there is no problem.

    If somebody can help, I’ll be thankful.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    there is a message that says(but in german) “The installing failed.

    Are you auto installing the plugin?

    If so, auto installing/updating can fail for a large number of different reasons and it is often hard to diagnose the failure due to specific configurations present on each server running the update. For example, permissions may be incorrectly set, the unpacking of the new version might not have been properly verified due to high system loads with your host if many users are updating at the same time or they have a very loaded service, An IO hang, files are being validity checked and they fail due to a corrupted bit. There are many more reasons that things could have failed. Honestly there’s no good way to track down.

    Having said that, try installing plugins manually:
    https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    Moderator Steve Stern

    (@sterndata)

    Please install the health check plugin and report back its findings: https://wordpress.org/plugins/health-check/

    akemichan

    (@akemichan)

    Are you auto installing the plugin?

    If so, auto installing/updating can fail for a large number of different reasons and it is often hard to diagnose the failure due to specific configurations present on each server running the update. For example, permissions may be incorrectly set, the unpacking of the new version might not have been properly verified due to high system loads with your host if many users are updating at the same time or they have a very loaded service, An IO hang, files are being validity checked and they fail due to a corrupted bit. There are many more reasons that things could have failed. Honestly there’s no good way to track down.

    Having said that, try installing plugins manually:
    https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    No, I wanted manuell install the Plugin

    The Health-Check Log:

    https://gyazo.com/7e3d791bc0ed8ba367f91c4d4d0596a0

    • This reply was modified 1 week ago by  akemichan.
    Moderator Steve Stern

    (@sterndata)

    Your host has not configured openSSL correctly, so you cannot connect to wordpress.org to download plugins. Please contact your host.

    akemichan

    (@akemichan)

    oh okay, thank you!

    I’ll contact my host.

Viewing 5 replies - 1 through 5 (of 5 total)
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