Title: A real disaster
Last modified: September 2, 2016

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# A real disaster

 *  [DomiJi](https://wordpress.org/support/users/domiji/)
 * (@domiji)
 * [12 years ago](https://wordpress.org/support/topic/a-real-disaster/)
 * The Pro Plugin is just a real disaster and usable for professional usage.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [edanzer](https://wordpress.org/support/users/edanzer/)
 * (@edanzer)
 * [12 years ago](https://wordpress.org/support/topic/a-real-disaster/#post-7846534)
 * !DomiJi: Thanks for taking some time to leave feedback. First as a note, it appears
   you are reviewing NextGEN Pro rather than NextGEN Gallery? This area is for NextGEN
   Gallery reviews, so we’d be interested in hearing more about that plugin.
 * Second, even though it’s not the place for Pro support, we’re wondering if you
   could please be more specific about what issues you’re having? I checked your
   user profile to see your forum/support threads, but I see your account is brand
   new as of today, and your first posts are reviews.
 * One reason I ask is that, as you’ll note from recent WP.org voting NextGEN Gallery
   is performing quite well for most users. We also have thousands of people using
   Pro without issues. So I have the sense that if you are having issues, especially
   serious ones, there’s probably something specific going on. If we get even some
   basic details from you, we may be able to provide some assistance.
 * Thanks for any additional input. (Erick from Photocrati)
 *  [edanzer](https://wordpress.org/support/users/edanzer/)
 * (@edanzer)
 * [12 years ago](https://wordpress.org/support/topic/a-real-disaster/#post-7846553)
 * [@domiji](https://wordpress.org/support/users/domiji/): any additional thoughts
   or details on this?
 *  [edanzer](https://wordpress.org/support/users/edanzer/)
 * (@edanzer)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/a-real-disaster/#post-7846564)
 * [@domiji](https://wordpress.org/support/users/domiji/) – Just following up on
   some old reviews.
 * As you know this review was written following a major overhaul of the plugin 
   in version 2.0. At this point, most of the issues related to that overhaul of
   the plugin have been long addressed.
 * I’m still not sure on the details of your issue, and I’m also not sure if you’ve
   used NextGEN lately, but given the current performance of the plugin, a one-star
   rating seems a bit harsh, and we’re wondering if you might consider revising 
   your rating?
 * Let us know if you have question. Thanks. (Erick)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘A real disaster’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [edanzer](https://wordpress.org/support/users/edanzer/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/a-real-disaster/#post-7846564)