Support » Plugin: WP Dispensary » A product’s featured image changes size

  • Resolved hmhdz



    The last product I have listed, the “Health Oil (RSO)”, will not conform to the square (1200×1200) featured image I have set. It’s only in this product, and it’s only when I use that image despite it being a square. If I use any other square image, it’s fine and it displays as a square. For some reason, with this specific image, it crops it to a not square size.

    I cannot for the life of me figure out why this is happening and why it’s only this one image.

    Please help! πŸ™

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  • Plugin Author Devio Digital


    Thanks for letting me know and thanks for using my plugin – the site looks great using it πŸ™‚

    I looked at the page and can see what you mean about it using a small thumbnail version for the last product but none of the others.

    Can you shoot me over an email at with login details so I can look over the backend and see if anything stands out?


    For sure Rob, thanks! Sent over an e-mail just now.

    Plugin Author Devio Digital


    It looks like the image is showing properly now on the page, and I’m actively working on adding in the new update for shortcodes to allow for specifying the image size used (thumbnail, medium, large, full, dispensary-image, etc) so I’m going to mark this as resolved but feel free to open another topic if you have any other questions!

Viewing 3 replies - 1 through 3 (of 3 total)
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