a problem with the WordPress page edit

  • Resolved wailtwairy

    (@wailtwairy)


    2 years, 8 months ago

    Hi
    I hope you are good today
    I have a problem with the WordPress page edit when I’m trying to edit pages in the WordPress dashboard, They are not appearing. All I am seeing is a blank screen after I press “edit page”
    I have tried to deactivate all plugins and change to the default plugin but is the same issue
    But when I tried to edit the page from the staging site is working good
    May you help me to fix it, please?

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator t-p

    (@t-p)

    2 years, 8 months ago

    Since when this problem started?

    Thread Starter wailtwairy

    (@wailtwairy)

    2 years, 8 months ago

    Hi t-p (@t-p)
    I appreciate your help
    I haven’t used edit pages for 1 month
    Now, When I tried to edit some pages I found that issue

    My best

    Moderator t-p

    (@t-p)

    2 years, 8 months ago

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/

    Thread Starter wailtwairy

    (@wailtwairy)

    2 years, 8 months ago

    Hi t-p (@t-p)

    Thank you for your support

    I have done that before but I will try again use Health Check

    Thank you so much

    Thread Starter wailtwairy

    (@wailtwairy)

    2 years, 8 months ago

    Hi t-p (@t-p)

    Thank you for your support
    I have attempted to disable all plugins, and use one of the defaults (Twenty) themes.
    But the problem is still.

    My best

    Moderator t-p

    (@t-p)

    2 years, 8 months ago

    – Troubleshooting with your browser. Your browser can help you identify JavaScript issues or conflicts and this article can assist you in doing that diagnosis. This could help identify Visual Editor issues as well.
    – Make sure you have the Visual Editor enabled. Visit your Users->Your Profile page. The first option will disable the visual editor. Make sure that option is unchecked, and save your profile settings.

    Thread Starter wailtwairy

    (@wailtwairy)

    2 years, 8 months ago

    `Hi t-p (@t-p)
    I appreciate your help and patience
    Yes, I turned on script debugging and it solved the problem.
    Should I turn off script debugging or keep it turn on

    My best

    Moderator t-p

    (@t-p)

    2 years, 8 months ago

    If you need it, then keep it. If you don’t need it, then remove it.

    Thread Starter wailtwairy

    (@wailtwairy)

    2 years, 8 months ago

    Hi t-p (@t-p)
    I appreciate your support and help

    Thank you so much

    My best

    Moderator t-p

    (@t-p)

    2 years, 8 months ago

    You are welcome 🙂

Viewing 10 replies - 1 through 10 (of 10 total)
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