A problem in WooCommerce in the delivery area

  • Resolved cinnyris

    (@cinnyris)


    1 year, 6 months ago

    I have a problem with the section of adding a delivery area in the Hebrew language

    I added a shipping area called Israel
    But it does not appear to me in the Hebrew language but only in English

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter cinnyris

    (@cinnyris)

    1 year, 6 months ago

    https://drive.google.com/file/d/1jurPYxJahPGG9gxGZCLl1RLb0-XWdMvL/view?usp=sharing

    https://drive.google.com/file/d/1LsSa2R-Fma9sJfh17QhZL2xz5aodIwjv/view?usp=sharing

    Saif

    (@babylon1999)

    1 year, 6 months ago

    Hello @cinnyris,

    I understand the new shipping region is only rendering in English. There are many factors that can cause this. For example, I can see you have limited the region to certain postal codes, so perhaps you tried shipping to a non-supported zip code.

    Can you please attach the following so we can try replicating the issue?

    • The list of restricted postal codes, you can copy past it to Gist.
    • A screenshot of your Shipping Settings, Shipping Zones, and that specific new shipping zone. You can use Snipboard to upload them all.
    • A copy of your system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.
    • It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

    Thread Starter cinnyris

    (@cinnyris)

    1 year, 6 months ago

    I understand the new shipping region is only rendering in English. There are many factors that can cause this. For example, I can see you have limited the region to certain postal codes, so perhaps you tried shipping to a non-supported zip code.

    no we try to this zip code

    but we have amount 250 shekel for free shipping in this zip code

    when we buy under 250 nis for exmplae 100 nis

    we have a 2 options pickup in 15 nis

    and getpakage in 25 nis

    when its Over NIS 250

    we need that apper 2 option in free shipping

    but we still see the getpakage in 25 nis

    https://snipboard.io/HP7YmL.jpg

    this is shipping zone

    https://snipboard.io/Ica2QZ.jpg

    Shipping methods

    free shipping is up to 250 nis

    getpakage if it above 250 nis is a 25 nis

    It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    there no fatal – errors 

    WordPress Environment

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Site address (URL): https://cinnyris.co.il
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    Saif

    (@babylon1999)

    1 year, 6 months ago

    If I understand this correctly, you want the current setup:

    • If cart total is more than 250 → show free shipping only.
    • If less → only offer “get package” (Local pickup)

    I’m afraid this is not possible as shipping settings in WooCommerce lack conditional logic by default. You can have free shipping shown only for a minimum amount spent but that won’t be the case for flat rate and Local Pickup shipping methods, they will render regardless.

    To solve this issue I recommend you check our Conditional Shipping and Payments extension.

    I should note that all extensions sold on WooCommerce.com have a 30-day refund policy. If the product doesn’t work the way you need it or you think another product would work better, we are more than happy to provide a full refund.

    Hope this helps!

    Thread Starter cinnyris

    (@cinnyris)

    1 year, 6 months ago

    Yes the get package coast is 25nis

Viewing 5 replies - 1 through 5 (of 5 total)
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