Support » Plugin: WooCommerce PayPal Payments » A planté tout mon site

  • monchemindevie

    (@monchemindevie)


    A cause de ce pluning, mes nouveaux clients ne pouvaient pas s’inscrire sur ma boutique et donc faire des achats. Il m’a planté tout mon site. J’ai du le supprimé et je n’ai donc plus accès aux paiements Paypal

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  • Plugin Support Inpsyde Niklas

    (@niklasinpsyde)

    Hi there,

    Thank you for sharing your feedback. I’d like to emphasize that PayPal Payments is a rigorously tested and widely used plugin, developed with a focus on high compatibility and stability. It’s unlikely that the issue with the user registration you’re encountering is directly caused by the PayPal Payments plugin.

    Problems like these often stem from conflicts with other plugins or the website’s theme. We’ve observed that your site’s active theme, featuring a “Modern Checkout”, might affect user registration during the checkout process. A straightforward way to check this is by temporarily switching the theme, which can help pinpoint the issue.

    For further assistance, we encourage you to contact our support team. We’re ready to diagnose the root cause of the problem and guide you toward a solution so you can continue offering PayPal payments on your site, integrated seamlessly with your preferred theme.

    Please don’t hesitate to open a thread in the dedicated support forums for more detailed assistance: https://wordpress.org/support/plugin/woocommerce-paypal-payments/
    Thank you!

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
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