Hey Alex,
Can you provide me with some more information?
What version of PHP are you running? What version of WordPress?
This error appears to be encountered by the caching, but this has been tested on numerous sites with no issues.
If you have server access, I would suggest deleting the wp-content/uploads/gf-hubspot-cache/.manifest file, and that’ll force the cache to clear out and start over. It’s a hidden file (like your .htaccess).
My guess is that the manifest didn’t write correctly, so therefore it’s crashing out every time after. And yes, this has no impact on form submissions. This is purely related to being able to store form data in the cache.
Let me know,
-Chris.
If possible, before you delete it, if you could send me the contents of that file, it could help me figure out what went wrong.
Thanks,
I’m using wordpress v4.4 and php v5.5.9. Here’s a link to wpengine’s phpinfo doc.
I tried removing the .manifest file. The error still appears.
Here are the contents of the file
form_be93c31d-0826-4fdb-8095-c1f460d4256b::1450296965
forms::1450191585
Is there a way to disable the cache?
Hey Alex,
Yup! There’s a way to disable the cache.
You can add this to your wp-config.php :
define('GF_HUBSPOT_DEBUG', true);
It’s our debug mode (it’ll output an status log file in your wp-content/uploads), which disables the cache.
This is a weird issue that I’ll continue looking into. I should have some time next week.
Hey Alex,
I think I found the issue, and released it with 2.1.5 (should be up in a few moments)
If you can update, disable that GF_HUBSPOT_DEBUG and test to see if it’s been resolved for me, that would be greatly appreciated.
Marking this as resolved. Feel free to follow up if you find that it has not been resolved.
-Chris.
