• Resolved dadrian50

    (@dadrian50)


    I’m sorry to say it, but your plugin is a disaster.

    The database is loaded unnecessarily, the same question being stored in the database as many times as the quizzes contain it. This is a huge mistake.

    Variables are a disaster. The MAXIMUL_POINTS variable does not work in “results”. This is a minor problem, for each quiz I directly write how many points would have been maximum.

    After completing the quiz, randomly, when and how he feels like it, after submitting, he shows zero, one, two, or as many questions as he wants, questions and the correct answers. I can’t even describe it or send you a link, because he does it when he wants. And imagine how frustrating it is for a student to solve a test with 12 math questions, quite difficult, including six geometry questions, and, at the end, not to show him the answers to the questions. Obviously, even the score does not do it properly, but depending on how many questions it displays in the answers.

    In a test with random questions, the order of the questions to the answers is totally different from that during the test. You would write somewhere that you will discuss with the team so that this is a future option. It’s very stupid, this must be a standard not an option, if I have question 1 in the test, it’s natural that in the answers it should be question 1, not 10.

    The code is a disaster. This is what happens when the team of programmers contains 2-3 people and about 20 are for other purposes. You must understand that you need a serious team of programmers and a leader of it, who will take on the work of the team. I haven’t seen such heavy code, lacking object-oriented programming, since twenty years ago. It’s like a code written by a high school student.

    Surely your focus is on paid addons.

    But, I regret to say it, I will never buy any addon as long as the basic application works incredibly badly.

    I think I’ll switch to another plugin, I’m tired of being your tester.

    Viewing 6 replies - 1 through 6 (of 6 total)
    • Plugin Support Dhanush

      (@dhanush22)

      Hi @dadrian50 ,

      I hope this email finds you well.

      Thank you for reaching out and sharing your feedback regarding the QSM plugin. I sincerely apologize for any inconvenience or loss of time you may have experienced.

      We have carefully reviewed the issues you highlighted and appreciate your detailed observations:

      You mentioned that the database loads unnecessary duplicates of the same question when creating quizzes. This occurs because each question, when copied from the database, generates a new instance linked to the quiz. I understand how this could lead to inefficiencies, and I will raise this with our development team for review.

      Regarding the challenges you faced completing quizzes randomly, we would need more information to investigate this thoroughly. If possible, please share a screencast or screen recording illustrating the issue. This will allow us to pinpoint the exact problem and work towards a resolution promptly

      For any security-related concerns, particularly sharing URLs, we completely understand and respect your privacy. Instead, a video demonstration of the issue would help us replicate the scenario and identify a suitable solution.

      We deeply value your feedback regarding the plugin’s coding structure. As an experienced user, your insights are extremely valuable. We will share your suggestions with our development team and senior managers to ensure improvements are implemented effectively.

        Please rest assured that your concerns are being treated with the utmost priority. Our goal is to provide an efficient solution to each issue you’ve raised.

        Thank you for your patience and cooperation. If there is anything else you’d like to share, or if additional issues arise, feel free to contact us.

        We look forward to hearing back from you and resolving these matters promptly.

        Best regards,

        Thread Starter dadrian50

        (@dadrian50)

        You already know about this problem, I read it in another topic. Initially I thought it was a bug, but when I saw that you recognized the problem and included it in the future requirement, I couldn’t believe it.
        Here are the images.
        Questions 1 and 2 of the test are 9 and 11 in the answers.

        https://drive.google.com/file/d/1bpZCt5rkgHoz0h2E_ToDN41WYhhsytBn/view?usp=drive_link

        https://drive.google.com/file/d/1sVCoFOSV_XWvL9fMT3wUT8G0Y4MKKtS4/view?usp=drive_link

        https://drive.google.com/file/d/1hnR-ixAcJI4K2ERYumJJdtn5VtRGfkcd/view?usp=drive_link

        Plugin Support Dhanush

        (@dhanush22)

        Hi @dadrian50 ,

        I hope this message finds you well. Apologies for the delayed response, and thank you for your patience.

        I appreciate you sharing the screenshot that highlights the exact issue. I have reported the problem you’re experiencing with QSM to our development team. They are currently reviewing the matter to ensure the issue is resolved promptly.

        Should there be any updates or additional information regarding this section, I will notify you immediately and share the next steps.

        Thank you for your time and cooperation. Please feel free to reach out if you have further questions.

        Best regards,
        Dhanush

        Plugin Support Dhanush

        (@dhanush22)

        Hi @dadrian50 ,

        I hope this email finds you well, and I apologize for the delay in following up on this matter.

        I have received feedback from our development team. They tested the reported issue on their local environment but were unable to identify any problems. To assist us in further investigating and resolving the issue, we kindly request the following details:

        1. A screenshot of the site health server information.
        2. A screenshot of the quiz questions.
        3. The name and specifics of the quiz where the issue is occurring.

        This information will help us diagnose the problem more effectively. Additionally, I have attached a screencast for your reference screencast link

        Please review the screencast and share the requested details at your earliest convenience. This will enable us to address the issue promptly.

        Thank you for your cooperation and time.

        Best regards,

        Thread Starter dadrian50

        (@dadrian50)

        Well, the problem is exactly shows in your video.

        After you imported the question you hit “save question”. I also discovered that if I press save question is ok, but is not normal. If I import one hundred questions is not normal to give save again to all one hundreds. If I don’t press save question and I refresh the page after import, all questions in the quezz have the html code in visual mode. Like <br/> or <img…>

        Try this: import a question, don’t hit save question, refresh the page or go to quizzes & surveys again. You will se the questions is saved in the new quizz but is with html code in visual mode.

        So this is the problem. Make the import function to import html text question stored in the database in html code in the new quizz.

        Plugin Support Dhanush

        (@dhanush22)

        Hi @dadrian50 ,

        I hope you had a great weekend, and I apologize for the delay in getting back to you.

        Thank you for your prompt response and the detailed screen capture. We will proceed with the method you suggested to check whether the HTML code appears correctly in the new quizzes. If it does, we will take the necessary steps to resolve the issue promptly.

        We truly appreciate your cooperation and the time you’ve taken to assist us in addressing this matter.

        Best regards,
        Dhanush

      Viewing 6 replies - 1 through 6 (of 6 total)
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