Support » Plugin: Skrill Official » A lot of errors

  • Martin Nguyen

    (@martinnguyen1990)


    Although the Transaction Status Completed is set to Processing but all paid orders are marked as Pending.

    The file class-skrill-payment-gateway.php has a lot of bugs. It’s not handling the payment response properly.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi Martin,

    Please contact our integration support indicating your merchant ID, website URL, WordPress and Skrill plugin version so that the team can investigate further.

    You can email us as integrationsupport@paysafe.com.

    Regards,
    The Skrill Team

    Thread Starter Martin Nguyen

    (@martinnguyen1990)

    Hi,

    I’m trying to open a Merchant Test Account to solve the problems myself.
    I’m using the latest version of Skrill (updated 2 months ago).

    Anyway, thank you for your fast response!

    Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi,

    Our integration team will be able to assist better, please get in direct contact with them.

    Hope all the issues are solved in a timely manner.

    Regards,
    The Skrill Team

    Thread Starter Martin Nguyen

    (@martinnguyen1990)

    Thank you! Really appreciate your support!

    any updates,i had same issue on
    Although the Transaction Status Completed is set to Processing but all paid orders are marked as Pending.
    Thank you

    Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi zhuque951,

    Please contact our integration support indicating your merchant ID, website URL, WordPress and Skrill plugin version so that the team can investigate further.

    You can email us as integrationsupport@paysafe.com.

    Regards,
    The Skrill Team

Viewing 6 replies - 1 through 6 (of 6 total)
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