A lot of errors

  • Martin Nguyen

    (@martinnguyen1990)


    4 years, 2 months ago

    Although the Transaction Status Completed is set to Processing but all paid orders are marked as Pending.

    The file class-skrill-payment-gateway.php has a lot of bugs. It’s not handling the payment response properly.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Skrill_Team

    (@stanislavachannel)

    4 years, 2 months ago

    Hi Martin,

    Please contact our integration support indicating your merchant ID, website URL, WordPress and Skrill plugin version so that the team can investigate further.

    You can email us as integrationsupport@paysafe.com.

    Regards,
    The Skrill Team

    Thread Starter Martin Nguyen

    (@martinnguyen1990)

    4 years, 2 months ago

    Hi,

    I’m trying to open a Merchant Test Account to solve the problems myself.
    I’m using the latest version of Skrill (updated 2 months ago).

    Anyway, thank you for your fast response!

    Plugin Author Skrill_Team

    (@stanislavachannel)

    4 years, 2 months ago

    Hi,

    Our integration team will be able to assist better, please get in direct contact with them.

    Hope all the issues are solved in a timely manner.

    Regards,
    The Skrill Team

    Thread Starter Martin Nguyen

    (@martinnguyen1990)

    4 years, 2 months ago

    Thank you! Really appreciate your support!

    zhuque951

    (@zhuque951)

    4 years, 1 month ago

    any updates,i had same issue on
    Although the Transaction Status Completed is set to Processing but all paid orders are marked as Pending.
    Thank you

    Plugin Author Skrill_Team

    (@stanislavachannel)

    4 years, 1 month ago

    Hi zhuque951,

    Please contact our integration support indicating your merchant ID, website URL, WordPress and Skrill plugin version so that the team can investigate further.

    You can email us as integrationsupport@paysafe.com.

    Regards,
    The Skrill Team

Viewing 6 replies - 1 through 6 (of 6 total)
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