Support » Plugin: BadgeOS » A lot bugs (BadgeOS, ProgressMap, Leaderboard, Congratulations)

  • Hi,

    additionally to that: https://wordpress.org/support/topic/achivements-from-meta-to-data-does-not-work I have got a lot more bugs.

    1. BadgeOs slows down the system a lot. How to solve it?

    2. The shortcodes of progress map does not show the right achievement type. It shows badges of another type. The shortcode is in that site too, but in an other place. How to solve?

    3. The filter funtion of progrsss map dies not work. “All” works correct. “Completed” shows nothing – wrong. “Not completetd” shows all (also completed) – wrong. How to solve?

    4. Achievements shown wrong in user profile. It does not show all achievements and the message “No completed achievements to display at this time.” is there – although there are achievements shown. How to solve?

    5. What does “skipped” and “locked” mean in the progress map? How do I get these status?

    6. The congratulation popup (the transparent background) does not cover all of the side. For example widgets are in front of them. How to solve?

    7. The header of the leaderboard is somewhere else, but not on top of the board. How to solve?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author learningtimes

    (@learningtimes)

    Hi @melme

    Please find our response to your questions.

    1. BadgeOs slows down the system a lot. How to solve it?
    >> What version of BadgeOS plugin you are using? as we have fixed that issue in version 3.4. Also please make sure to delete the old BadgeOS logs.

    2. The shortcodes of progress map does not show the right achievement type. It shows badges of another type. The shortcode is in that site too, but in an other place. How to solve?
    3. The filter funtion of progrsss map dies not work. “All” works correct. “Completed” shows nothing – wrong. “Not completetd” shows all (also completed) – wrong. How to solve?
    >> We have released a new version of the add-on. Please update it to the latest version and see if the issue still exists. Please make sure to enable displaying of Badge types from Dashboard > BadgeOS > Achievement types > edit the badge type.
    See screenshot: https://drive.google.com/file/d/1F9Z5adoPObWmnDYm9CVGhmVGf1FCppXK/view?usp=sharing

    4. Achievements shown wrong in user profile. It does not show all achievements and the message “No completed achievements to display at this time.” is there – although there are achievements shown. How to solve?
    >> Can you confirm if the earned achievements are showing correctly on user profile page (Dashboard > Users > Edit the user).

    5. What does “skipped” and “locked” mean in the progress map? How do I get these status?
    >> There is not any “skipped” and “locked” option in BadgeOS Interative Progress Map add-on. Are you talking about BadgeOS Suggested Achievement add-on?

    6. The congratulation popup (the transparent background) does not cover all of the side. For example widgets are in front of them. How to solve?
    >> We have double-checked the add-on and found it is working fine. Can you please elaborate the issue a bit more with the help of video/screenshot?

    7. The header of the leaderboard is somewhere else, but not on top of the board. How to solve?
    >> We have released a new version of the add-on. Please update the add-on to the latest version and see if the issue still exists.

    Thanks

    Hi @learningtimes

    1. BadgeOs slows down the system a lot. How to solve it?
    >> What version of BadgeOS plugin you are using? as we have fixed that issue in version 3.4. Also please make sure to delete the old BadgeOS logs.

    >>>> I first installed BadgeOS with 3.4. Never had an older version before. Meanwhile I am using 3.5.

    2. The shortcodes of progress map does not show the right achievement type. It shows badges of another type. The shortcode is in that site too, but in an other place. How to solve?

    3. The filter funtion of progrsss map does not work. “All” works correct. “Completed” shows nothing – wrong. “Not completetd” shows all (also completed) – wrong. How to solve?
    >> We have released a new version of the add-on. Please update it to the latest version and see if the issue still exists. Please make sure to enable displaying of Badge types from Dashboard > BadgeOS > Achievement types > edit the badge type.

    >>>> Displaying is enabled. Meanwhile we changed some things in the code. And it works well. There for I cannot tell you, if it is solved with your last update.
    If you want to compare with yours: https://drive.google.com/file/d/1l_w8hGIpHYkvEelTmSVIP293i9nnyDbZ/view?usp=sharing
    Some changes are just because of design.

    4. Achievements shown wrong in user profile. It does not show all achievements and the message “No completed achievements to display at this time.” is there – although there are achievements shown. How to solve?
    >> Can you confirm if the earned achievements are showing correctly on user profile page (Dashboard > Users > Edit the user).

    >>>> Yes, they are shown correctly in the backend. But we are using PeepSo. We had to change some things in peepso-extras-badgeos-integration and badgeos/includes/shortcodes/badgeos_achievements_list.php as well to get it work.

    How you could see in the screenshot in the upper left corner, I have got 3 badges. But in frontend user profile just 2 are shown.
    https://drive.google.com/file/d/1FvYOyOF-CjzOBilrvXTs3UbdXt7T0tsW/view?usp=sharing
    The style also does not look nice.

    5. What does “skipped” and “locked” mean in the progress map? How do I get these status?
    >> There is not any “skipped” and “locked” option in BadgeOS Interative Progress Map add-on. Are you talking about BadgeOS Suggested Achievement add-on?

    >>>> No, I am talking of Progress-Map functions.php The status is written in your code:

     //Completed -  status = success, icon = fa-check
                    //Skipped -  status = warning, icon = fa-warning
                    //Pending -  status = lock, icon = fa-lock

    Wie just changed the icon to get a more modern look. So the question is, what is “skipped “(warning icon) and “pending” (lock icon). What has to happen, to see it?

    6. The congratulation popup (the transparent background) does not cover all of the side. For example widgets are in front of them. How to solve?
    >> We have double-checked the add-on and found it is working fine. Can you please elaborate the issue a bit more with the help of video/screenshot?

    >>>> Here you can find a scrrenshot. Maybe the error belongs to PeepSo.
    https://drive.google.com/file/d/1g77nOiqyADNbg3PW1BUG1UpwADvkF_ZQ/view?usp=sharing

    7. The header of the leaderboard is somewhere else, but not on top of the board. How to solve?
    >> We have released a new version of the add-on. Please update the add-on to the latest version and see if the issue still exists.

    >>>> Since the last update there is no leaderboard shown anymore. The page is empty. So it is not better than before.

    • This reply was modified 2 months, 1 week ago by melme.
    • This reply was modified 2 months, 1 week ago by melme.
    Plugin Author learningtimes

    (@learningtimes)

    Hi @melme

    Please find our response to your points.

    • I first installed BadgeOS with 3.4. Never had an older version before. Meanwhile I am using 3.5.
      >> What other plugins/add-ons you are using along with BadgeOS?
    • Displaying is enabled. Meanwhile we changed some things in the code. And it works well. There for I cannot tell you, if it is solved with your last update.
      If you want to compare with yours: https://drive.google.com/file/d/1l_w8hGIpHYkvEelTmSVIP293i9nnyDbZ/view?usp=sharing
      Some changes are just because of design.
      >> Please take backup of your customized code and update the latest code of the plugin then test it again if the issues doesn’t persist after removing the customized code.
    • Yes, they are shown correctly in the backend. But we are using PeepSo. We had to change some things in peepso-extras-badgeos-integration and badgeos/includes/shortcodes/badgeos_achievements_list.php as well to get it work.
      How you could see in the screenshot in the upper left corner, I have got 3 badges. But in frontend user profile just 2 are shown.
      https://drive.google.com/file/d/1FvYOyOF-CjzOBilrvXTs3UbdXt7T0tsW/view?usp=sharing
      The style also does not look nice.
      >> We would suggest you to contact BadgeOS Peepso integration add-on’s support for this issue as we don’t have access to this premium add-on. However, BadgeOS provides you shortcodes to display the earned achievements/ranks/points you can use them too.
    • No, I am talking of Progress-Map functions.php The status is written in your code:
      //Completed – status = success, icon = fa-check
      //Skipped – status = warning, icon = fa-warning
      //Pending – status = lock, icon = fa-lock
      Wie just changed the icon to get a more modern look. So the question is, what is “skipped “(warning icon) and “pending” (lock icon). What has to happen, to see it?
      >> Completed – Badges that have been earned by the user
      Pending – BadgeOS that have not been earned by the user
      Skipped – It is actually an integration with BadgeOS Suggested Achievement add-on. Using this add-on user can skip the badges to be shown on front-end.
    • Here you can find a scrrenshot. Maybe the error belongs to PeepSo.
      https://drive.google.com/file/d/1g77nOiqyADNbg3PW1BUG1UpwADvkF_ZQ/view?usp=sharing
      >> You can try adding below css into your theme’s functions.php. This may solve the issue.
      .swal2-container {
      z-index: 999999999999;
      }
    • Since the last update there is no leaderboard shown anymore. The page is empty. So it is not better than before.
      >> Please follow the steps below to rebuild the leaderboard.
      – Go to Dashboard -> BadgeOS -> Leaderboard and edit the leaderboard
      – Select any achievement type in “Achievements to track” option
      – Selects points types to track in the leaderboard
      – Save the leaderboard
      – After saving the leaderboard, click on the “Rebuild Leaderboard”
      – See screenshot:
      https://drive.google.com/file/d/11cMTshgcXNRcqd3mK6nj0qb7zi5Zbhki/view?usp=sharing

      Thanks

    melme

    (@melme)

    1. BadgeOs slows down the system a lot. How to solve it?
    >> What other plugins/add-ons you are using along with BadgeOS?

    >>>> Akismet Anti-Spam, All In One Addons for WPBakery Page Builder (formerly Visual Composer), BackWPup, BadgeOS, BadgeOS Activity Codes Add-On, BadgeOS Congratulations Modal Add-On, BadgeOS Interactive Progress Map Add-On, BadgeOS Leaderboards Add-On, Folders Pro, Health Check & Troubleshooting, Jetpack by WordPress.com, Loco Translate, Modern Events Calendar, PeepSo, PeepSo Core: Audio & Video, PeepSo Core: Chat, PeepSo Core: Friends, PeepSo Core: Groups, PeepSo Core: Photos, PeepSo Core: Polls, PeepSo Extras: Email Digest, PeepSo Extras: VIP, PeepSo Integrations: BadgeOS, User Menus, W3 Total Cache, WPBakery Page Builder, Yoast SEO

    2. The shortcodes of progress map does not show the right achievement type. It shows badges of another type. The shortcode is in that site too, but in an other place. How to solve?
    >> I’ll keep going on asking this question. Although you do not answer until now 😉

    3. The filter funtion of progrsss map does not work. “All” works correct. “Completed” shows nothing – wrong. “Not completetd” shows all (also completed) – wrong. How to solve?
    >> Please take backup of your customized code and update the latest code of the plugin then test it again if the issues doesn’t persist after removing the customized code.

    >>>> No, nothing changed. I’ll ask you to have a look into our code the message before.

    7. The header of the leaderboard is somewhere else, but not on top of the board. How to solve?
    >> Please follow the steps below to rebuild the leaderboard.

    >>>> The leaderboard is back, but the header is still somewhere else and points section still shows old names which does not exist anymore since months.
    Start loading: https://drive.google.com/file/d/1hMwX1mxve1NT35uF1oZFztGiBuW5J1vD/view?usp=sharing

    End loading: https://drive.google.com/file/d/1cLh1K-FB3ynFRy-KOhfyQzipk_KIRw__/view?usp=sharing

    melme

    (@melme)

    @learningtimes still here?

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.