Support » Installing WordPress » A heck of a time with 500 Internal Server Error

  • jpcobalt


    I recently upgraded and am new to WordPress, and have admin rights on the blog as well as the database, and WordPress files on my host server.

    I’m getting these errors, and I just don’t know what to do anymore. I’ve tried editing the .htaccess file as was suggested by the instructions, but I’m still stuck. Can anyone help?

    “The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.”

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  • jpcobalt


    Oh, and I’m also getting “Additionally, a 200 OK error was encountered while trying to use an ErrorDocument to handle the request” in addition.

    Please help.

    Thank you,


    Moderator James Huff


    Try resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename everything except the /twentyten/ directory. This will force the Twenty Ten theme to activate and hopefully rule-out a theme-specific issue.

    If neither of those help, internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for anything useful. If you don’t have access to your server error log, ask your hosting provider to look for you.

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