Hi there, and welcome to the Flare WordPress plugin support forum! This post answers a few of the common FAQs about the plugin:
How do I get support?
Flare is a proof-of concept plugin, meaning that there are some bugs, and that we’re not able to offer direct support for it. For the time being, we’ll be fixing critical issues as they pop up, however the plugin isn’t in active development.
But wait! There’s a good reason for this - we’ve created a hosted app version of Flare that works with virtually any website or CMS, including WordPress. And it’s still free - go try out Flare Lite!
What’s Flare Lite?
Flare Lite is a hosted Web app version of Flare that works with almost any website. It’s built on our app platform called Filament, which enables you to install and manage Flare, as well as all your other favorite Web apps, from one place. You’ll never have to bug your developers or go messing around with code again!
Ok, how do I install Flare Lite on my site?
You have a couple of options - both are easy and take just a couple minutes. First of all, sign up for a Filament account here - it’s free:
Once you’re signed up, you’ll be provided a piece of code to paste into your website. From here, you can:
- Paste the code just before the </head> tag of your website (it’s usually in the “header.php” file of your theme. If you don’t have access to that file, you can also paste it into a text widget in your sidebar. Or...
- Install the Filament plugin on your WordPress site: http://wordpress.org/extend/plugins/filament
Once installed, simply paste your Filament code into the plugin, and save, then return to Filament, enter your website URL when prompted, and check your connection. If the dot turns green, you’re good to go!
Learn more about connecting your website to Filament.
Why should I use Flare Lite instead of the Flare WordPress plugin?
For a bunch of reasons: We’re actively developing Flare Lite, and will be adding new features and improvements over time. Since it’s a hosted app, Flare Lite will load faster on your site, and we’re able to fix bugs much quicker than with a plugin, which is dependent on many more variables, like your web host, your WordPress configuration, your theme, etc.
What if I want to stick with the WordPress plugin?
Go for it! There’s no obligation to use the hosted app version =)