Support » Plugin: Gallery Plugin for WordPress - Envira Photo Gallery » A few issues since purchasing and support very slow.

  • We purchased this for our agency to use on a client’s site. However, since purchasing it we’ve encountered a few issues which we contacted the support team with. Unfortunately, the support has been very slow and a month (!) in, we still don’t have a solution. And this despite the fact that we purchased a lifetime Pro license and should be entitled to “Priority Support” (whatever we’re getting, I sincerely hope it’s not Priority Support). I can in all honesty not recommend this plugin (or the support team).

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  • Mihai Ceban


    Hi @monologuehq,

    I am very sorry to hear of your experience with the slow support service, and thanks for your constructive feedback here.

    I am happy to inform you that we took it in consideration and added new support team members so we could offer a better and faster assistance.

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