A few issues

Hi,

Thanks for using our plugin and reaching out to us. In order to have a closer look, please share the following with us:

• The product feed URL it concerns
• The plugin debug.log URL so we can see how you configured your feed and if it is still updating. This is how you can retrieve it: https://adtribes.io/send-your-debug-log-to-support/
• The product ID for which you get the GTIN warning

Hi,

Thanks for this.

1. You have enabled this plugin setting: https://adtribes.io/update-product-feed-products-changed-new-ones-added/. Try disabling this option.
2. Can you give me an example of a product ID of a variable product for which there are multiple product variations in your feed? I checked your feed and cannot seem to find any?
3. Product ID indeed doesn’t have a GTIN in your feed. I don’t think Google has disapproved this products but just given you a (yellow) notification that it suggests you add a GTIN for it to your feed, correct? In that case Google suspects there is a GTIN available in the market for this product and it would like you to add it to your feed.

Hope this helps?

1. According to your debug.log it was enabled. So just to make sure, in your feed configuration this checkbox need to be “off / disabled”: https://www.dropbox.com/scl/fi/4l9x1joa8ye0vqhyvrpa9/Screenshot-2024-03-17-at-20.10.53.png?rlkey=vpsk68k64e5nj0uvr1x995kl3&dl=0
2. Can you share a screenhot on how this page looks for that variable product? https://www.dropbox.com/scl/fi/6i48n322k015ynfxnpd0x/Screenshot-2024-03-17-at-20.14.23.png?rlkey=q2fi6flp4oq4q8jjqal65io0k&dl=0