Title: A few different errors
Last modified: November 7, 2019

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# A few different errors

 *  [rachaelarcontrols](https://wordpress.org/support/users/rachaelarcontrols/)
 * (@rachaelarcontrols)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/a-few-different-errors/)
 * I am in control of the company website that I work for. For a few days the website
   admin area would not load at all and kept giving me a ERR connection error. After
   looking on the server and having a play around for any bugs, I couldnt find any
   problems. The website then started working as usual again but only if I type 
   the URL in completely. But the admin area runs extremely slow and after around
   about 10 minutes of being inactive, once I go back and click something or refresh
   the page, the ERR connection code comes back and I have to type the URL in again
   and start over.
 * The dashboard overview report also brings up an error saying ‘the firewall of
   your server is blocking outbound calls. cURL error 28: resolving timed out after
   2000 milliseconds’. I have tried disconnecting the firewall completely and refreshing
   the page but the error message still appears.
 * I then tried looking at the site health tool and it shows:
    Your site could not
   complete a loopback request. One or more modules are missing. The optional module–
   libosodium is not installed or had been disabled. The same for imagick module.
   Background updates may not be working properly. Couldnt retrieve a list of checksums
   for wordpress 5.2.4. This could mean that connections are failing to wordpress.
   org. Your PHP requires an update. When I click the learn more button to update
   the PHP, Cloudlinux pops up saying that the PHP is taken care of and to ignore
   this error.
 * I then downloaded query monitor. The error message that appears reads ‘PHP errors
   were triggered during and Ajax request. See your browser developer console for
   details.
    In HTTP API calls there is a cURL error for my theme plugin. I deactivated
   the theme plugin which turns my site into code and the issues are not fixed in
   the admin area. This also appears on a few other plugins but these seem to change
   every time I refresh or move onto a different page. I also get the error Certificate
   verification diabled css (verify=false) in the query monitor overview area.
 * I have tried deleting the cache and cookies on the site and web browser and tried
   other web browsers. I have disabled my firewall and plugins to try and figure
   out which plugin was causing problems but have had no luck. I hope this makes
   sense!
    Thanks

Viewing 1 replies (of 1 total)

 *  [Sebo](https://wordpress.org/support/users/sebot34/)
 * (@sebot34)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/a-few-different-errors/#post-12106946)
 * I don’t think this is caused by a plugin, this rather sounds like some heavy 
   misconfiguration on the Server itself.
 * Your best bet would be to contact the sites hosting provider and let them know
   that WordPress is unable to do outgoing http requests and also missing some php
   modules.
 * They should be able to verify the configuration and guide you through.
 * Best,
    Seb

Viewing 1 replies (of 1 total)

The topic ‘A few different errors’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Sebo](https://wordpress.org/support/users/sebot34/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/a-few-different-errors/#post-12106946)
 * Status: not resolved

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