Support » Plugin: WP Google Analytics Events » A few clicks are not tracked

  • We have click tracking enabled on the website.

    Two click tracks are for e-mail. They get tracked nicely and appear in GA.

    Two other click tracks are for tel: links. They don’t seem to get tracked. But the settings are the same as for the other click tracks.

    What could be going on?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Steve


    Hi, I see its been two weeks with no reply did this get sorted?



    To be honest I have had a few problems with this on our site – not sure if it’s because of a lot of custom coding with our theme. But I did a clean install and it seems to be tracking again ok for now. No problems with event tracking on the other site we use this plugin on though.

    • This reply was modified 4 months ago by cycloneuk.


    @puddesign No, it did not get sorted unfortunately.



    I would advise going down the tag manager route then.



    I’ll have a look and see what I can do about that.

    Keep you posted!

    I’ve checked this, but we are already only using GTM. So that’s not the solution for us.

    What else could be the problem?

    It seems only links with “tel:” do not get tracked. I saw another post where someone has the same problem.

    On this page we have e-mail links that do get tracked. But the telephone links do not get tracked:

    Can someone help us out?

Viewing 7 replies - 1 through 7 (of 7 total)
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