Support » Plugin: Autoptimize » a fatal error broke my customer site

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  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    sorry for the inconvenience @vikiv, was indeed a little screw-up I’m afraid (happens to the best of us). 2.3.4 was released shortly after to fix that issue.

    frank

    I really appreciate your quick answer and the great work you are doing here.
    It’s a great plugin but this was a huge mistake, broke all the site, also admin area. To solve it I had to restore to a previous version of the plugin via ftp and this is unacceptable.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    There’s no guarantees in neither love or software I’m afraid @vikiv 😉

    But seriously, I would strongly suggest to always test any update of any plugin or theme on non-production sites before using them for the real thing. This certainly is not the first time a plugin- or theme-update caused issues and it will not be the last either.

    Regarding solving broken-plugin issues; you can avoid having to do a restore by renaming an offending plugin’s folder-name (via FTP of from the command line) as that will deactivate the culprit immediately.

    hope you have a nice day in spite of this unfortunate hiccup!
    frank

    thanks for the tip

Viewing 4 replies - 1 through 4 (of 4 total)
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