Thank you for reporting this issue! We are currently investigating and working on a fix.
To help us tackle the problem quicker:
1. Could you please post a list of WordPress plugins you have installed.
2. Could you try to downgrade to an older MailPoet version (3.101.1 – can be downloaded here) and see if it helps?
MailPoet Team.
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This reply was modified 7 months ago by
MailPoet.
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This reply was modified 7 months ago by MailPoet.
If I download will it affect the signup forms that I have created?
I am using Genesis framework with WooCommmerce MailPoet is integrated into Woo,& GAinWP Google Analytics Integration for WordPress
Thread Starter
aungau
(@aungau)
@mailpoet Thanks for the quick response.
1. Other than the MailPoet, I have the following plugins:
Akismet Anti-Spam
Autocomplete Address and Location Picker for WooCommerce
Contact Form 7
Nextend Social Login
Smart Coupons For WooCommerce Coupons
Woo Discount Rules
WooCommerce
WooCommerce Advanced Product Labels
YITH WooCommerce Wishlist
2. Version 3.101.1 didn’t help.`
Has anybody tried to unplug Mailpoet from woocommerce? I won’t be back at my computer until Friday but I think woo is the issue
I’m experiencing the same issue on multiple sites, all have woocommerce and mailpoet in common
I also get a critical error with the latest version of wordpress.
I have installed a fresh wordpress an the only plugin I have installed is mailpoet. I get the critical error in the wp-admin/nav-menus.php allways I will save changes.
Same here! The combination between Woocommerce and Mailpoet is what every site that went down has in common. This is the error I got
[Wed Nov 02 14:11:17.670374 2022] [lsapi:error] [pid 1443030:tid 140632899172096] [client xxx] [host www.website.com] Backend fatal error: PHP Fatal error: Uncaught Error: Class 'Normalizer' not found in /home/XX/domains/website.com/public_html/wp-includes/formatting.php:1605\nStack trace:\n#0 /home/XX/domains/website.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(1866): remove_accents('Albani\\xC3\\xAB')\n#1 [internal function]: {closure}('Albani\\xC3\\xAB', 'AL')\n#2 /home/XX/domains/website.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(1867): array_walk(Array, Object(Closure))\n#3 /home/XX/domains/website.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-countries.php(53): wc_asort_by_locale(Array)\n#4 /home/XX/domains/website.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-countries.php(38): WC_Countries->get_countries()\n#5 /home/XX/domains/website.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-countries.php(273): WC_Countries->__get('countries')\n#6 /home/XX/domains/website.com/public_htm in /home/XX/domains/website.com/public_html/wp-includes/formatting.php on line 1605\n, referer: https://www.website.com/wp-admin/admin.php?page=wc-status
Same critical error problem with mailpoet.3.101.1 after the wordpress update from yesterday.
I dont have installed wpcommerce. Same problem with a fresh installation without plugins accept mailpoet.
Having issue too. I find out conflict Yoast + ContactForm7 makes Mailpoet to make ‘Normalizer’ error, if i deactivate this 2 plugins, then Mailpoet works.
Hi all,
Thank you for reaching out to MailPoet Support!
We have seen other similar reports and our developers are currently working on an urgent fix for this. We’ll keep this thread updated as soon as we have any news.
Cheers!
Hi everyone!
The fix for this issue was just released in MailPoet 3.102.1, please upgrade: https://downloads.wordpress.org/plugin/mailpoet.3.102.1.zip
Let us know if you still have any issues.
MailPoet Team.
Thread Starter
aungau
(@aungau)
@mailpoet Thanks for the quick response and update. It works now.
Hi there @aungau 👋🏽
Thanks for confirming that it worked, and for the kind feedback.
Cheers
